Akira Stroud
Atco,NJ
Summary
Highly adaptable team member with excellent background of quick and effective performance. Safely lifts 40 pounds. Highly experienced in performing quality inspections and machinery operations. Highly efficient Supply Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Supply Associate
CarMax
06.2021 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.
Fulfillment Associate/Guest Advocate/Inbound Associate
Target
09.2018 - 06.2021
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Provided excellent customer service with prompt communication regarding order updates or concerns when necessary.
- Segregated and processed incoming stock and materials to prepare for storage or shipment.
- Stocked designated items on shelves, end caps and displays.
- Greeted customers and directed to requested products.
- Stocked shelves to match planogram images and instructions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in friendly and knowledgeable way.
- Expedited order fulfillment by swiftly unloading, organizing, and processing incoming shipments.
- Streamlined inbound processes by implementing efficient sorting and organization systems.
- Assisted in training new employees on proper procedures for receiving, sorting, and storing merchandise.
Ride Operator
Clementon Park & Splash World
08.2016 - 09.2018
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
No Degree - Prenursing Studies
Camden County College
Blackwood, NJSkills
- Management Support
- Cash Handling
- Data Entry
- Workplace Safety
- Shipment Processing
- Oral Communication
- Customer Service
- Time Management
Timeline
Supply Associate
CarMax
06.2021 - Current
Fulfillment Associate/Guest Advocate/Inbound Associate
Target
09.2018 - 06.2021
Ride Operator
Clementon Park & Splash World
08.2016 - 09.2018
No Degree - Prenursing Studies
Camden County College