Akira Walker
Abilene
Summary
Resilient Direct Support Professional experienced in enhancing team efficiency and training staff. Achieved effective customer service and money handling while supporting loss prevention initiatives and maintaining safety. Contributed to collaborative care plans and provided assistance with basic patient needs, demonstrating reliability, attention to detail, and familiarity with community service regulations.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Abilene State Supported Living Center
Abilene
06.2025 - Current
- Implemented individualized care plans in collaboration with interdisciplinary teams.
- Assisted individuals with daily living activities and personal care needs.
- Maintained a safe and supportive environment for residents and staff.
- Accompanied individuals on outings to promote independence and integration into the community.
- Documented resident progress and reported changes in behavior or health.
- Trained new staff on best practices for direct support services.
Checker
HEB Grocery Store
Abilene
12.2023 - 03.2026
- Trained new employees on best practices to enhance job performance and team integration.
- Contributed ideas in team meetings to enhance store efficiency and elevate customer satisfaction.
- Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Monitored potential theft incidents during busy periods to support loss prevention efforts.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
Cashier
Drug Emporium
Abilene
10.2022 - 04.2023
- Greeted customers and addressed their needs to enhance shopping experience.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adjusted work hours to accommodate business needs and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes to ensure product availability.
- Performed cash counts to ensure accuracy in transactions in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Cooper High School
Abilene, TXSkills
- Individualized care plans
- Behavior assessment
- Customer service
- Financial accountability
- Accuracy and precision
- Attention to detail
- Teamwork and collaboration
- Reliability
- Adaptability and flexibility
- Verbal communication
- Active listening
- Written communication
Hobbies and Interests
- Crafting and DIY Projects
- Enjoy hobbies that combine physical activity with outdoor exploration.
- I enjoy helping others and giving back to the community.
- Volunteering
Volunteer Experience
- Crafting and DIY Projects
- Enjoy hobbies that combine physical activity with outdoor exploration.
- I enjoy helping others and giving back to the community.
- Volunteering
Timeline
Direct Support Professional
Abilene State Supported Living Center
06.2025 - Current
Checker
HEB Grocery Store
12.2023 - 03.2026
Cashier
Drug Emporium
10.2022 - 04.2023
High School Diploma -
Cooper High School