Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Akira Williams

Raleigh,US

Summary

Skilled in pharmacy operations with expertise in prescription filling, insurance verification, and patient confidentiality, seeking to leverage organizational skills and pharmacy software proficiency in a new role. Adept at collaborating with healthcare professionals to enhance patient care. Ready to contribute to a dynamic team and support healthcare delivery. Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations. Patient and empathetic, brings cooperative and generous approach to supporting individuals. Demonstrates persuasive communication and collaboration skills, thriving in people-oriented environments as Behavioral Aide.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Harris Teeter
Morrisville, NC
02.2024 - Current
  • Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
  • Input patient and prescription information to produce product labels and assist in prescription filling process.
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
  • Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
  • Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.

Phlebotomist

The Blood Connection
Raleigh, NC
02.2023 - 01.2024
  • Successfully drew blood from patients of all ages and skill levels in a timely manner.
  • Performed venipuncture procedures with accuracy and precision.
  • Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
  • Drew blood from capillaries by dermal puncture, such as heel, and finger stick methods.
  • Organized and cleaned blood-drawing trays to maintain sterile environment.
  • Transported specimens and fluid samples from collection sites to laboratories.
  • Communicated with patients to discuss medical history.
  • Explained fluid and tissue collection procedures to patients.
  • Observed donors following blood collection and monitored for adverse reactions.

Pharmacy Technician

Walgreens
Durham, NC
08.2019 - 06.2022
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
  • Maintained patient confidentiality when handling records and sensitive data.
  • Processed insurance claims and payments for medications.
  • Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.

Nurse Aide

Hillcrest Convalescent Center
Durham, NC
02.2021 - 05.2022
  • Conducted light housekeeping duties such as tidying up rooms, making beds and replenishing supplies.
  • Demonstrated ability to handle multiple tasks simultaneously while prioritizing workloads efficiently.
  • Provided compassionate patient care while assisting with activities of daily living such as bathing, dressing, grooming and ambulating.
  • Performed vital signs including temperature, pulse rate and respiration rate for medical record keeping.
  • Observed patients' conditions regularly and reported any changes or concerns immediately.

Education

Bachelor of Science (B.S.) - Behavioral and Social Science

North Carolina Central University
Durham, NC, US
07.2025

Associate in Arts (A.A.) -

Wilson Community College
Wilson
05.2018

Skills

  • Problem-solving skills
  • Insurance billing
  • Prescription filling
  • Confidentiality and HIPAA
  • Patient confidentiality
  • HIPAA
  • Team collaboration
  • Pharmacy software proficiency
  • Insurance verification
  • FDA and HIPAA compliance
  • Organizational skills
  • Active listening
  • Patient care
  • Basic life support
  • Vital signs monitoring
  • Microsoft office
  • Office administration
  • Multitasking and time management
  • Verbal and written communication
  • Adaptability

Certification

  • PMP
  • PTCB

Volunteer Experience

Women's Advocate, Women's Support Center, Wilson, NC, 05/2015, 04/2019, Evaluated existing programs and collaborated with stakeholders to develop new initiatives., Assisted in developing culturally competent programming that meets the needs of diverse populations affected by gender-based violence., Provided crisis intervention services to survivors of domestic violence, sexual assault, and human trafficking., Developed protocols for responding promptly and effectively when reports of gender-based violence are made.

Timeline

Pharmacy Technician

Harris Teeter
02.2024 - Current

Phlebotomist

The Blood Connection
02.2023 - 01.2024

Nurse Aide

Hillcrest Convalescent Center
02.2021 - 05.2022

Pharmacy Technician

Walgreens
08.2019 - 06.2022

Bachelor of Science (B.S.) - Behavioral and Social Science

North Carolina Central University

Associate in Arts (A.A.) -

Wilson Community College