Akiree Harris
28 Irma St, Boston,MA
Summary
Security Concierge with experience in access control, surveillance monitoring, and emergency response coordination. Strong communication skills with a focus on safety, professionalism, and strict policy compliance.
Overview
4
4
years of professional experience
Work History
Security Concierge
Brigham's & Women's Hospital
Boston, MA
07.2024 - Current
- Monitored hospital access points to ensure compliance with safety protocols.
- Provided frontline customer service in a high-stress hospital environment.
- Coordinated with security and emergency teams to address incidents promptly.
- Trained new staff on security procedures and professional conduct.
- Maintained detailed visitor logs.
Cashier Floor Supervisor
Stop & Shop
Boston, MA
10.2022 - 07.2024
- Supervised staff in customer service, cash handling, and policy compliance.
- Resolved escalated customer disputes, and de-escalated conflicts.
- Reconciled registers and prepared end-of-shift financial reports.
Cashier/Customer Service Desk Associate
Stop and Shop Supermarket
Boston, MA
11.2021 - 12.2022
- Assisted customers with transactions and service inquiries.
- Enforced age-restricted policies through ID verification.
Education
High School Diploma -
Madison Park Technical Vocational High School
Skills
Access Control, Incident Reporting, Surveillance monitoring, Customer De-escalation, OSHA 10, Microsoft Word
Timeline
Security Concierge
Brigham's & Women's Hospital
07.2024 - Current
Cashier Floor Supervisor
Stop & Shop
10.2022 - 07.2024
Cashier/Customer Service Desk Associate
Stop and Shop Supermarket
11.2021 - 12.2022
High School Diploma -
Madison Park Technical Vocational High School