Akisha Shrestha
Thornton,Colorado
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
Himalayan Exports
05.2019 - 08.2019
- Maintained thorough knowledge of store merchandise and gained extensive knowledge of Nepalese culture and non-traditional product lines
- Developed thorough and resourceful customer service skills and was able to work through difficult situations (ex. unhappy customers)
- Developed reputation for prompt, efficient service with high level of accuracy, receiving top ratings in efficiency.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Dental Staff Assistant
Gun Barrel Family Dentistry
05.2020 - 08.2020
- Improved equipment maintenance and safety standards through thoroughly prepping and cleaning up each room before and after use to ensure prevention of Covid-19 and other bacteria (when the virus was at it's peak)
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied by helping schedule appointments and keeping the process as simple as possible
- Developed relationships with several staff members, and assisted many of the staff in their procedures.
- Improved office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted in the development of staff training materials, resulting in increased employee productivity and job satisfaction.
Sales Associate
Tommy Hilfiger
06.2021 - 08.2021
- Established personal connections with customers, exceeding customer service expectations daily
- Streamlined inventory management to eliminate the need for stock replenishment
- Was tasked with performing a full audit of inventory and sales reports, ensuring extreme accuracy
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Brand Ambassador
American Eagle
07.2021 - 03.2023
- Participated in client meetings, gaining an inside perspective of company culture and client needs
- Created the utmost friendly and welcoming environment for customers alongside other staff
- Tasked with remembering specific placement of clothing and merchandise throughout the store to provide the most efficient customer service possible
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Often took part in group meetings to discuss how to improve store service.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Dental Staff Assistant (Job Shadow)
North Park Dental Group
12.2021 - 03.2022
- Shadowed all the doctors in the office in order to gain a hands-on experience of dental professions
- Built and maintained several strong relationships with the staff
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a major increase in crew satisfaction
- Offered strong customer service skills, keeping customers satisfied.
- Assisted in the development of staff training materials, resulting in increased employee productivity and job satisfaction.
Internship
Berskire Hathaway & West Water Realty
08.2022 - 12.2022
- Shadowed two different real estate agents to gain a first-hand experience into the real estate profession.
- Set up open houses and assisted in the process off showing potential houses to customers.
- Attended district meetings consisting of multiple realtors in the area to strengthen networking skills and connections.
- Became familiar with the general rules regarding real estate to best assist clients.
- Enhanced intern productivity by assisting with coordination and providing ongoing support on various projects.
- Streamlined office processes for improved efficiency and time management through regular organization and filing within both offices.
- Contributed to a positive team environment by collaborating with fellow associates on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
UPS Store Employee
Ups Store
03.2022 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Assisted those with package needs.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Became a state-recognized notary to assist those with all notary needs.
- Excellent communication skills, both verbal and written.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Degree -
Legacy High School
Broomfield, Colorado05.2023
Skills
- Communication skills
- Basic math
- Writing skills
- Sales
- Cashiering
- Marketing
- Leadership
- Bilingual
- English
- Spanish
- Nepalese
- Organizational skills
- Social media management
- Cultural Awareness
- Relationship Building
- Organizational Skills
- Critical Thinking
- Teamwork and Collaboration
Timeline
Internship
Berskire Hathaway & West Water Realty
08.2022 - 12.2022
UPS Store Employee
Ups Store
03.2022 - 08.2023
Dental Staff Assistant (Job Shadow)
North Park Dental Group
12.2021 - 03.2022
Brand Ambassador
American Eagle
07.2021 - 03.2023
Sales Associate
Tommy Hilfiger
06.2021 - 08.2021
Dental Staff Assistant
Gun Barrel Family Dentistry
05.2020 - 08.2020
Cashier
Himalayan Exports
05.2019 - 08.2019
High School Degree -
Legacy High School