Akissi Hudgens
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
10
10
years of professional experience
6
6
Certification
Work History
Financial Data Analyst I/II
Orion Advisor Solutions
01.2022 - Current
- Runs audit reports within more than 100 client databases to inspect data and fix exception reports as needed. Monitors and reconciles scrub audits across Orion customer databases
- Compares and evaluates data within electronic system against electronic files. Maintains and verifies correct share balances by running balance checks (on a daily and monthly basis) and make corrections to accounts, as needed using Salesforce
- Audits performance runs on client accounts highlighting unusual performance numbers; reviews and remedies all data issues discovered.
- Performs customer segmentations for cards and personal loans, leveraging analytics to improve marketing campaign targeting.
- Collects data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Agile Product Owner
Elevance Health
09.2020 - 02.2022
- Envisioned the final product, communicated the vision, and saw the vision through to completion
- Designed product plans by anticipating and prioritizing needs based on criticality, scope, resources, budget, and personnel
- Communicated needs to acquire resources necessary for the success of the product
- Collaborated with the delivery team to maximize results and steers the product by tracking work items and forecasting its progress
- Determined, maintained, and outlined work in the product backlog; decided which activities will produce the most business value; and prioritized it based on business value
- Developed and analyzed functional and non-functional requirements for technology solutions with stakeholders according to Software Development Lifecycle (SDLC) and internal standards to ensure business needs are well understood, clearly defined, and properly aligned with overall project scope.
Product Owner
Ameriben IEC Group
01.2018 - 09.2020
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Interacted with internal stakeholders as voice of customer. Liaised with product team and development team to help break down requirements.
Scrum Master/ Product Owner
Garage Deux
11.2016 - 01.2018
- Owned and prioritized product backlog, Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Attended Agile ceremonies, demos and production proving activities. Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Broke project into epics and implementable user stories. Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Technical Analyst/ Business Analyst
Garage Deux
06.2015 - 11.2016
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
Education
BBA - International Business
The University of Texas At Arlington
12.2018
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District
07.2016
Skills
- Problem solving / Attention to Detail
- Product development/Leadership
- Communication
- Microsoft Office (Excel, Word, Outlook, OneNote, PowerPoint)
- Jira / SQL / Python / Visual Cron / Azure DevOps / SDLC
- Variance Analysis
- Risk Management
- Agile Methodology
- Workflow Analysis
- Sprint Planning / Story Planning
- Requirements Gathering
- Key Relationship Development
Certification
⦾ Certified Scrum Master February 2022
⦾ Certified Salesforce Administrator September 2022
⦾ Certified Salesforce Associate September 2022
⦾ Certified Scrum Product Owner October 2022
⦾ Certified Salesforce Business Analyst October 2022
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Financial Data Analyst I/II
Orion Advisor Solutions
01.2022 - Current
Agile Product Owner
Elevance Health
09.2020 - 02.2022
Product Owner
Ameriben IEC Group
01.2018 - 09.2020
Scrum Master/ Product Owner
Garage Deux
11.2016 - 01.2018
Technical Analyst/ Business Analyst
Garage Deux
06.2015 - 11.2016
BBA - International Business
The University of Texas At Arlington
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District