Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Akiya Harrison

Champaign,IL

Summary

Well-qualified leasing coordinator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, tenants and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Leasing Coordinator

American Campus Communities
04.2023 - Current
  • Greet clients, showed apartments, and prepared leases.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Verified tenant incomes and other information before accepting lease applications.
  • Registered clients on database to enable tracking history and maintain updated records.

Leasing Manager/Property Management Assistant

E & M Management
10.2022 - 03.2023

Collected and maintained careful records of rental payments and payment dates.

  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected, completed, and processed lease applications.
  • Managed daily and weekly marketing and leasing plans.
  • Established key relationships with potential leasers and renters.
  • Administered operations to handle needs of more than 400 tenants.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Assisted with getting properties in compliance with local, state, safety & health regulations.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Data Entry Clerk/Accounts Payable Assistant

La Bamba Mexican Cafe
11.2021 - 04.2022
  • Developed data entry policies and procedures in compliance with company standards.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Conducted audits of existing data entry processes.
  • Created spreadsheets for more efficient recordkeeping.
  • Sorted documents and maintained organized filing process.
  • Updated and maintained employee information, documents and records.
  • Compared transcribed data with source document to detect and correct errors.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Store Manager

Sol Beauty
04.2021 - 10.2021
  • Completed point of sale opening and closing procedures.
  • Maintain scheduling 5 employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised guests at front counter, answering questions regarding products.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Approved regular payroll submissions for employees.

Front End Cashier

Walmart
08.2020 - 11.2020
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Set up front-end merchandise displays to attract customers and showcase store products.
  • Trained new team members on sales software system operation.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for 2 other positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system

Customer Sales Representative

Target Mobile/ Market Source
02.2020 - 07.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Negotiated prices, terms of sales and service agreements.
  • Developed, maintained and utilized diverse client base.
  • Emphasized product specifications to meet customer needs.
  • Contributed to team objectives in fast-paced environment.
  • Maintained and managed customer files and databases.
  • Meet Goal of 15 sales Weekly.

ICU/Telemetry Intern

Norwegian American Hospital
03.2019 - 12.2019
  • Triaged patients and delegated treatment needs to qualified staff and specialized departments.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Administered medications and treatments as ordered by physician.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Submit weekly reports for all 10 patients that was in care .

Food Service Worker

Bon Appetit Management
09.2018 - 01.2019
  • Portioned and wrapped food to place directly on plates for service over 2,000 patrons daily.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Cashier

Kohls Department Store
11.2018 - 12.2018
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Manage over 50 customer calls day .

Production Assistant

Bright Endeavors
07.2018 - 09.2018
  • Retrieved and transported material and supplies to and from work area and locations.
  • Cleaned jars, scraped floors and performed other general cleaning duties.
  • Measured, mixed and poured scented wax materials to create 100s of new candles.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Make 5,000 to 6,000 candles per Day
  • Ensure quality of candles

Cashier

Mariano's Fresh Market
12.2017 - 02.2018
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Ensure that customer satisfactory percent remain 95% or more

Education

Associate of Science - General Studies

Parkland College
Champaign, IL
08.2026

Certificate - Criminal Justice

Parkland College
Champaign, IL
06.2021

High School Diploma -

Dr. Pedro Albizu Campos High School
Chicago, IL
07.2019

Skills

  • Critical Thinking
  • Administrative Support
  • Marketing and Advertising
  • Rent Collection
  • Creative and Adaptable
  • Excel Spreadsheets
  • QuickBooks Knowledge
  • AR/AP
  • Yardi Software
  • Dependable and Responsible

Timeline

Leasing Coordinator

American Campus Communities
04.2023 - Current

Leasing Manager/Property Management Assistant

E & M Management
10.2022 - 03.2023

Data Entry Clerk/Accounts Payable Assistant

La Bamba Mexican Cafe
11.2021 - 04.2022

Store Manager

Sol Beauty
04.2021 - 10.2021

Front End Cashier

Walmart
08.2020 - 11.2020

Customer Sales Representative

Target Mobile/ Market Source
02.2020 - 07.2020

ICU/Telemetry Intern

Norwegian American Hospital
03.2019 - 12.2019

Cashier

Kohls Department Store
11.2018 - 12.2018

Food Service Worker

Bon Appetit Management
09.2018 - 01.2019

Production Assistant

Bright Endeavors
07.2018 - 09.2018

Cashier

Mariano's Fresh Market
12.2017 - 02.2018

Associate of Science - General Studies

Parkland College

Certificate - Criminal Justice

Parkland College

High School Diploma -

Dr. Pedro Albizu Campos High School
Akiya Harrison