Summary
Overview
Work History
Education
Skills
Timeline
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Akiya Jones

Hampton,GA

Summary

Driven Marketing Specialist with a proven track record at Supreme Financial Solutions, LLC., excelling in branding and communications management. Expert in leveraging database management to assess client needs, significantly enhancing customer satisfaction. Achieved notable business development through strategic marketing initiatives and exceptional customer service policies at Amour Financial Enterprises, LLC.

Overview

5
5
years of professional experience

Work History

Marketing Specialist

Supreme Financial Solutions, LLC.
01.2021 - Current
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Monitored trends in social media, industry, and competitive landscape to create new material.

Customer Service Representative

Amour Financial Enterprises, LLC.
01.2020 - 01.2021
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Associate of Arts - Master Aesthetician

Touched By An Angel Beauty School
Hampton, GA
08.2025

High School Diploma -

Dutch Town High School
Hampton, GA
05.2023

Skills

  • Branding
  • Communications management
  • Database Management
  • Client Needs Assessment

Timeline

Marketing Specialist

Supreme Financial Solutions, LLC.
01.2021 - Current

Customer Service Representative

Amour Financial Enterprises, LLC.
01.2020 - 01.2021

Associate of Arts - Master Aesthetician

Touched By An Angel Beauty School

High School Diploma -

Dutch Town High School
Akiya Jones