Akiya Jones
Hampton,GA
Summary
Driven Marketing Specialist with a proven track record at Supreme Financial Solutions, LLC., excelling in branding and communications management. Expert in leveraging database management to assess client needs, significantly enhancing customer satisfaction. Achieved notable business development through strategic marketing initiatives and exceptional customer service policies at Amour Financial Enterprises, LLC.
Overview
5
5
years of professional experience
Work History
Marketing Specialist
Supreme Financial Solutions, LLC.
01.2021 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Identified appropriate marketing channels and target customers for campaigns.
- Monitored trends in social media, industry, and competitive landscape to create new material.
Customer Service Representative
Amour Financial Enterprises, LLC.
01.2020 - 01.2021
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Associate of Arts - Master Aesthetician
Touched By An Angel Beauty School
Hampton, GA08.2025
High School Diploma -
Dutch Town High School
Hampton, GA05.2023
Skills
- Branding
- Communications management
- Database Management
- Client Needs Assessment
Timeline
Marketing Specialist
Supreme Financial Solutions, LLC.
01.2021 - Current
Customer Service Representative
Amour Financial Enterprises, LLC.
01.2020 - 01.2021
Associate of Arts - Master Aesthetician
Touched By An Angel Beauty School
High School Diploma -
Dutch Town High School
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