Summary
Overview
Work History
Education
Skills
Timeline
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Akku Magziyeva

Studio City,CA

Summary

Passionate, creative professional driven to help others. Great with analytical skills and motivated. Desire a position that utilizes my education and skills. Personable and professional under pressure.

Overview

7
7
years of professional experience

Work History

Cleaner

2425 Cleaners
Los Angeles, CA
06.2024 - 08.2024
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Washed windows both inside and outside of the facility.

Quality Control Manager

Aviata
Almaty, Kazakhstan
08.2022 - 06.2023
  • Developed and implemented Quality Control policies and procedures.
  • Analyzed data to identify areas for improvement in the quality system.
  • Investigated root causes of non-conformance issues and proposed solutions.
  • Trained staff on quality control principles, techniques, and processes.
  • Prepared detailed reports on quality performance metrics for management review.
  • Collaborated closely with other departments to ensure high levels of customer satisfaction.

Travel Agent

TOO Aviata
Almaty, Kazakhstan
07.2017 - 08.2022
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Utilized GDS systems efficiently for booking and confirming travel plans.
  • Monitored changes in travel reservations and informed clients of any updates or adjustments.
  • Managed travel documentation, ensuring all necessary passports and visas were obtained in a timely manner.

Education

Bachelor of Science - Social Pedagogy And Self-knowledge

Kazakh National University
Almaty
06-2017

High School Diploma -

Secondary School #80
Almaty
05-2013

Some College (No Degree) - ESL AND ADDITIONAL LANGUAGE EDUCATION

Los Angeles Valley College
Van Nuys, CA

Skills

  • B1 English, Fluent Russian and Kazakh languages
  • MS Office, Global Distribution Systems (GDS)
  • Strong Analytical skills
  • CRM systems
  • Hardworking, and reliable
  • Strong Communication skills

Timeline

Cleaner

2425 Cleaners
06.2024 - 08.2024

Quality Control Manager

Aviata
08.2022 - 06.2023

Travel Agent

TOO Aviata
07.2017 - 08.2022

Bachelor of Science - Social Pedagogy And Self-knowledge

Kazakh National University

High School Diploma -

Secondary School #80

Some College (No Degree) - ESL AND ADDITIONAL LANGUAGE EDUCATION

Los Angeles Valley College

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Akku Magziyeva