Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Arefin Choudhury

Delivery Lead - VP
Newark,DE

Summary

I have 14+ years of experience in financial technology services with expertise in testing, managing, delivering digital products to online banking customers as well as to financial center associates/clients. In my current role, I partner with multiple Internal/external teams to own agile development of features that delivers latest banking technology to improve client experience. Besides delivering on latest product i also work diligently to manage risk, mitigation and control plans associate with the same technology functions. I coordinate and lead cross lines of business partners to drive multiple initiative strategy within Bank of America.


Overview

15
15
years of professional experience
2
2
Certifications

Work History

Delivery Lead

Bank Of America
09.2019 - Current

Deliver, on average, $1M–$1.5M worth of products per quarter across multiple Planning Iterations (PI).
As a general contractor and service provider, I manage, on average, 9–11 deliverables, and 500–700 points' worth of technology per quarter.
Produce over 24 different features for online banking clients, and another 50+ different features for financial center associates/clients, improving client experience and mitigating regulatory risk.
Rectify 15 different self-identified audit issues, as well as 6 regulatory-identified audit issues, involving 13 or more internal teams.
Partner with multiple external teams and outside third-party vendors like Visa and Mastercard, manage communication, and coordinate to drive initiative strategy, planning, stakeholder approvals, and execution of various online features.
Juggle multiple priorities with competing deadlines in a fast-paced environment where regulatory risk is expensive and harmful to the bank's reputation.

Business Analyst II - Tech Delivery

Bank of America
09.2017 - 10.2019
  • Responsible for delivering online banking pages including Lifeplan, Account details pages, Balance Assist, Falcon Merchant services,Sky Cash Reward features.
  • Working in an agile room to deliver online banking products, Financial Center Technology & provide services to MDA team.
  • Communicate between LOB partners & digital team on a daily/weekly/quarterly basis to clarify, refine requirements of epics.
  • Give clear and complete requirements to digital tech team for quarterly deliveries.
  • Attend PI planning to create backlog of requirements and stay organized full quarter ahead of schedule.
  • Identify gaps, fix remediation issues, and manage risk while performing development and testing.
  • Review approval process of products delivered with band 4 managers at both digital & technology side.
  • Escalate SIAI, ADA, MRA1 requirements with relevant parties, and create, fix & deploy when appropriate based on funding.

Sr. Analyst - QA Tester

Bank of America
04.2014 - 09.2017
  • Communicate with testers, developers, business analyst, project managers, and line of business to ensure smooth product delivery every release in an agile environment.
  • Design, plan and execute test plans for CSWT Integrated releases. Participated in over 20 medium/large project testing with minimal production defects.
  • Act as Project Test Manager for Lifeplan 1.0 release in November 2018. Provided daily testing status to executives and coordinated testing of 13+ middleware and backend teams as a PTM.
  • Subject matter expert for Interact, SSA CAM application and OK tool utilized by Financial Center associates.
  • Use Rally as primary tool for tracking test cases, defects, and resolve issues critical to product delivery.

Relationship Manager

Bank of America
01.2011 - 03.2014
  • Held multiple roles including Teller, Sales & service specialist before getting promoted a third time.
  • Ranked top 5% nationally during Q2, Q4 of 2016 and 2015 respectively.
  • Winner of Bank of America Five Star Banker award in Q4 2015.
  • Manage a book of 250 preferred clients with daily additions.
  • Manage a book of 250 preferred clients with daily additions.

Education

Bachelor of Arts -

City College of New York
New York, NY

Skills

Fluent in Agile methodology 

Experience working for both Digital technology & Financial Center Services

Effective communication with Senior Executive Leaders, team member, & audit team 

Provide initiative level insight to Product owners on a monthly, quarterly basis

Establish & maintain clear execution routine

Software

ALM

Jira, Rally, Qtest

Microsoft Office Suite

Certification

SAFe Agilist 4

Timeline

Delivery Lead

Bank Of America
09.2019 - Current

Business Analyst II - Tech Delivery

Bank of America
09.2017 - 10.2019

Sr. Analyst - QA Tester

Bank of America
04.2014 - 09.2017

Relationship Manager

Bank of America
01.2011 - 03.2014

Bachelor of Arts -

City College of New York
Arefin ChoudhuryDelivery Lead - VP
Profile made at Zety.com