Akosua Brown
Carson,California
Summary
To obtain a position with a university and serve students with full honesty, loyalty and diligence. Possess strong leadership qualities and able to handle challenges by using decision-making skills. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
15
15
years of professional experience
Work History
Director
Buckner Foundation
Los Angeles, CA
08.2010 - Current
- Hired and directed team of 25 to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Provided documentation of processes to comply with regulations and company policies.
- Directed staff and managed annual capital budget.
- Monitored expenditures to mitigate risk of overages.
Enrollment Specialist
Affordable Energy
Houston, TX
03.2008 - 07.2010
- Reviewed statistic enrollment data and prepared reports.
- Communicated effectively via telephone, email and in person with 75 agents.
- Updated, entered and reviewed customer data.
- Monitored customer feedback and identified areas of improvement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Finalized sales and collected necessary deposits
- Researched and identified potential new markets
Education
Master of Science - Psychology
University of Phoenix
Gardena04.2012
Bachelor of Arts - Business Management
University of Phoenix
Gardena, CA05.2010
Skills
- Analytic skills
- Human resources
- Quality assurance
- Inventory control process
- Advanced computer knowledge
- Vendor and staff relations
- Material handling
- Transportation handling
- Continuous process improvement
- Standards / process compliances
- Financial Management
- Issue Resolution
- Scene Continuity
Timeline
Director
Buckner Foundation
08.2010 - Current
Enrollment Specialist
Affordable Energy
03.2008 - 07.2010
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Business Management
University of Phoenix
Similar Profiles
Ethan CromerEthan Cromer
Logger at Buckner Logging LLCLogger at Buckner Logging LLC
Lakeith GreenLakeith Green
Receptionist at Parkway Place, Buckner Retirement ServicesReceptionist at Parkway Place, Buckner Retirement Services
Dana ShevelandDana Sheveland
Senior Account Manager at The Buckner CompaniesSenior Account Manager at The Buckner Companies
John Rome CabanatanJohn Rome Cabanatan
Project Manager III at Kaiser PermanenteProject Manager III at Kaiser Permanente
CHINYERE EZEANYIMCHINYERE EZEANYIM
Registered Nurse Circulator at Providence Little Company of Mary Medical CenterRegistered Nurse Circulator at Providence Little Company of Mary Medical Center