Summary
Overview
Work History
Education
Skills
Timeline
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Akram Sharif

Lawrenceville

Summary

Detail-oriented and methodical QA Engineer with 1 year of experience in software testing, test automation, and quality assurance.oficient in designing and executing test plans, identifying bugs, and collaborating with cross-functional teams to ensure high-quality software delivery. Skilled in tools such as Selenium, JIRA, TestRail, and Postman, with strong knowledge of SDLC, Agile methodologies, and CI/CD pipelines. Committed to continuous improvement and delivering reliable, user-focused solutions.

Overview

9
9
years of professional experience

Work History

Billing Administrator

Custard Insurance Adjusters Inc.
Peachtree Corners
12.2022 - Current
  • Managed end-to-end billing operations to ensure accurate premium invoicing and timely payments in a high-volume insurance environment.
  • Processed policyholder invoices, premium adjustments, and billing reconciliations
  • Verified client data and coordinated with underwriting and claims departments for accurate billing
  • Responded to customer inquiries regarding billing issues and resolved discrepancies promptly
  • Utilized billing software and insurance systems
  • Ensured compliance with company policies and insurance regulations
  • Assisted with month-end closing and reporting

Import Coordinator

Hapag-Lloyd
01.2021 - 04.2022
  • Responsible for creating, processing, and facilitating invoices between clients and ports.
  • Coordinate the release of shipments held for inspection at custom border patrol.
  • Develop a process to track shipments imported from various countries.
  • Assist clients with resolving issues related to shipments on ad hoc basis.

Processing Technician

CLS Plasma
10.2016 - 12.2021
  • Accountable for month end quality checks to ensure compliance with policies and procedures across 3 departments.
  • Responsible for the collection and distribution of donor plasma samples.
  • Led quarterly quality specialist trainings for new hires.
  • Assisted phlebotomist with daily tasks such as drawing donor blood and clean up.
  • Supported donors during their recovery and reaction period.

Representative

SPH Analytics
09.2018 - 06.2019
  • Recruited healthcare customers to respond to questionnaires, enabling feedback for healthcare organizations.

Quality Auditor

Tech Data
07.2017 - 01.2018
  • Oversaw the constant flow of non-capitalized assets on a day-to-day basis to ensure real time accuracy.
  • Responsible for the application of appropriate adjustments, deductions and credits for optimized refund returns.
  • Consulted tax law handbooks and or/bulletins to determine procedures for preparation of typical tax.
  • Physically verified.

Assistant Manager

Food Mart
09.2016 - 06.2017
  • Analyzed data obtained from POS system to identify trends and present target saving opportunities.
  • Developed and maintained weekly and monthly inventory reports.
  • Established relationships with vendors and customers through daily interactions.

Education

Quality Assurance Engineer Certificate - QA Engineer

Syntax Technologies
Washington, VA

Skills

  • Languages: Java, SQL, XML, HTML, JSON, Gherkin
  • Testing Tools: Selenium WebDriver, JUnit, TestNG, Cucumber, Rest-Assured, REST API, and Selenium
  • Testing Frameworks: POM, BDD
  • Testing Build: Maven
  • IDE: IntelliJ
  • Defect Management Tools: Jira
  • Database: MySQL, Oracle
  • Version Control System: GIT, GitHub
  • Methodologies: Waterfall, Agile/Scrum
  • CI/CD: Jenkins
  • Other Tools: Postman, REST UI
  • Operating Systems: Windows, Mac OS

Timeline

Billing Administrator

Custard Insurance Adjusters Inc.
12.2022 - Current

Import Coordinator

Hapag-Lloyd
01.2021 - 04.2022

Representative

SPH Analytics
09.2018 - 06.2019

Quality Auditor

Tech Data
07.2017 - 01.2018

Processing Technician

CLS Plasma
10.2016 - 12.2021

Assistant Manager

Food Mart
09.2016 - 06.2017

Quality Assurance Engineer Certificate - QA Engineer

Syntax Technologies

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Akram Sharif