Alexandria Krutkiewicz

• Coordinated service appointment schedules, sourced pricing information for essential parts, conducted phone-based payment transactions, and ensured effective communication with customers across different platforms.

• Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
• Incorporated creative elements into cake designs as clients requested.
• Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
• Cleaned work area after completing each project for sanitation purposes.
• Organized supplies to ensure efficient workflow during cake decorating process.
• Cleaned display cases, utensils, and working spaces to keep a sanitary work environment.

• Ensured seamless communication and collaboration throughout projects, resulting in meeting or surpassing client expectations.
• Provided clients with informative reports containing actionable recommendations for data-driven decision making, specifically regarding product launches and increased market shares.
• Presented complex findings to clients using visually engaging data visualization techniques.
• Utilized effective survey methodologies to design tailored surveys, uncovering invaluable insights into consumer behavior and market trends.
• Trained junior analysts on proper usage of software applications used for gathering, cleaning and manipulating data.

• Drove organic growth and improved profitability by analyzing variable costs, market trends, and competition across distribution channels.
• Delivered daily accurate and timely quotes to support sales team in securing new contracts and driving business growth.
• Crafted and executed dynamic pricing tactics to counteract lost revenue or rising raw material expenses, driving significant improvements in profitability.
• Managed pricing efforts overseas for three months, successfully executing a price increase strategy that resulted in increased revenue and enhanced our standing in the European market.

• Performed comprehensive market analysis on TPE wire & cable products within the household appliances sector, facilitating informed decision-making and supporting potential product launch.
• Supported the potential $10 million Gravi-Tech™ campaign by organizing and delivering more than 60 sample kits to executives & sellers, aiding in sales efforts.
• Implemented an effective communication flow guide utilized by over 50 employees to ensure efficient information exchange across the organization.

• Cafilia Market Research Study, Capstone Project: Sole owner of a comprehensive study on consumer behavior in the coffee industry, from initial planning to final delivery, collaborating with Cafilia to set objectives and deliverables. Utilized both qualitative and quantitative methods, analyzed data with SPSS, and provided strategic recommendations to guide business and marketing decisions.

Minor: Communications