Overview
Work History
Timeline
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Aksa Ambrosio

Salina,KS

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Country Inn & Suites By Radisson
Salina, Kansas
01.2024 - Current
  • Greeted guests using Country Inn & Suites service standards
  • Checked in and checked out guests through property system
  • Answered calls and routed inquiries to proper departments
  • Coordinated with housekeeping on room readiness and guest needs
  • Resolved guest concerns with calm, professional communication
  • Maintained front desk records, logs, and daily shift handoff
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.

Maintenance Assistant

Prestige Maintenance USA
Salina, Kansas
04.2019 - 10.2021
  • Led maintenance crews across Prestige Maintenance USA client properties.
  • Scheduled preventive maintenance for HVAC, plumbing, electrical, and general repairs.
  • Inspected facilities for safety hazards and code compliance issues.
  • Cleaned work areas, tools, and equipment to support safe Prestige Maintenance USA operations.
  • Ordered parts, supplies and equipment from suppliers or obtained needed items from storage rooms.
  • Monitored inventory levels of spare parts used in maintenance activities.
  • Created daily, weekly and monthly checklists on building equipment maintenance procedures and kept records of scheduled work.

Timeline

Front Desk Receptionist

Country Inn & Suites By Radisson
01.2024 - Current

Maintenance Assistant

Prestige Maintenance USA
04.2019 - 10.2021
Aksa Ambrosio