Aksa John
Philadelphia,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
Subway
9475 Roosevelt Blvd
09.2023 - 03.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Crew Member
Dunkin
Philadelphia, PA
08.2018 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Science - Nursing
PITC Institute
Wyncote, PA10.2024
High School Diploma -
Northeast High School
Philadelphia, PA06.2020
Skills
- Radiation Protection
- Supply Chain Management
- Business Development Understanding
- Manage Contracts
- Health and Safety Regulations
- Coordinate Events
- Sales Activities
- Financial Statements
- Customer Service
- Customer Relations
- Staff Training
- Staff Development
- Sales Strategies
- Time Management
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Clinical experience
Clinical 2 A - 6/6/2023 - 7/12/2023 , at Deer Meadows 8301 Roosevelt Blvd, Philadelphia, PA, 19152 - 100 hours
Clinical 2 B - 8/22/2023 - 11/14/2023 , at - Cheltenham Nursing & Rehabilitation Center 600 W Cheltenham Ave, Philadelphia , PA, 19126 200 hours
Clinical 3 A - 1/30/2024 - 2/28/2024 , at Roosevelt Rehab 7800 Bustleton Ave, Philadelphia, PA, 19152 - 100 hours
Medication administration
Patient care
Bed side care
Wound care
Charge nurse
Documentation
- Deliver care and support services to patients, nursing unit, and professional staff.
- Provide skin care including bedside baths and perineal care to 10+ patients daily.
- Monitor and record patients' vital signs and any changes related to their overall wellness.
- Delivered support with activities of daily living (ADLs) and personal hygiene daily to 5+ terminally ill patients.
- Provided support to family members and caregivers while monitoring patients conditions and reporting any changes in patient status to the registered nurse
- Administered prescribed oral medications according to the written directions of a physician and home care nurse
Timeline
Crew Member
Subway
09.2023 - 03.2024
Crew Member
Dunkin
08.2018 - 09.2023
Associate of Science - Nursing
PITC Institute
High School Diploma -
Northeast High School