Aksel Murtezi
Newnan,GA
Summary
A hardworking employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance. Team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Motivated Gymnastics Coach familiar with coaching both individual athletes and teams to increase strength, improve form, and optimize performance. Instructs in the proper technique to avoid injuries. Patient and kind professional well-versed in planning age-appropriate lessons, choreographing routines, and preparing gymnasts for competitions. Mindful and positive motivator dedicated to inspiring others to reach fitness goals.
Overview
3
3
years of professional experience
Work History
Cashiers Supervisor
Positano Pizza Napoletana
Newnan
10.2022 - Current
- Demonstrated strong communication skills in collaborating with colleagues to ensure smooth operations and excellent customer service.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
Cashier
Positano Pizza Napoletana
Newnan
07.2021 - Current
- Received customer orders, processed payments on POS terminal, and provided exceptional service by making and serving coffee, gelato, and soft drinks.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Barista
Positano Pizza Napoletana
Newnan, GA
06.2021 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Assistant Coach
Hazir Alidema
Gjilan, Kosovo
02.2021 - 01.2024
- Instructed students in spotting techniques for the safe execution of gymnastics maneuvers.
- Ensured that all equipment was properly set up for practice sessions or meets.
- Provided first aid treatment when necessary during practice sessions or competition events.
- Evaluated performances of athletes in order to identify areas needing improvement.
- Analyzed video footage of athletes competing in order to better understand their strengths and weaknesses.
- Collaborated with other coaches on designing new drills or routines for athletes.
- Organized and implemented gymnastics workouts for athletes of all levels.
- Facilitated communication between parents, athletes, coaches, administrators.
Education
Major: Biomedical Sciences -
Georgia State University
01.2026
High School Diploma -
East Coweta High School
01.2022
Skills
- Customer Service
- Interpersonal communication
- Leadership
- POS systems
- Time Management
- Problem-solving
- Effective to work in a fast-paced environment
- Detail oriented
- Independent and Multitasking
- Team-oriented work style
- Complaint resolution
- Team Management
- Strength training
- Coaching experience
- Competition Preparation
- Special events planning
Other
English, Albanian (Read, Write and Speak), Microsoft Office Excel, Word, and Power Point!, True, Reliable transportation
References
Available upon request.
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Turkish
Limited
Timeline
Cashiers Supervisor
Positano Pizza Napoletana
10.2022 - Current
Cashier
Positano Pizza Napoletana
07.2021 - Current
Barista
Positano Pizza Napoletana
06.2021 - Current
Assistant Coach
Hazir Alidema
02.2021 - 01.2024
Major: Biomedical Sciences -
Georgia State University
High School Diploma -
East Coweta High School
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