Akshay Chopra
Indianapolis,IN
Summary
Accomplished SPS Associate at Amazon and Quality Executive at Tata Business Solutions, demonstrating exceptional leadership and data analysis skills. Streamlined workflows and enhanced seller engagement through innovative strategies, improving account health with Salesforce and Tableau.
Overview
6
6
years of professional experience
Work History
Senior Associate
Amazon.in
07.2022 - 12.2023
- Developed and implemented strategies to increase seller satisfaction and engagement.
- Analyzed seller data to identify trends and anticipate customer needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of sales, policies and security standards.
- With help of Salesforce and Tableau tools, it was more efficient to sellers to know how to improve their account health.
Quality Executive
Tata Business Solutions
06.2018 - 09.2021
- Developed and deployed production control plans and created work instructions and procedures.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow for batch of 30 members.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Education
Master of Science - Information Science
Trine University
Detroit, MI08.2025
MBA - Human Resources Management
St.John's Institute of Science And Technology
Hyderabad03.2021
Bachelor of Science - Electrical, Electronics And Communications Engineering
Vidya Jyothi Institute of Technology
Hyderabad06.2018
Skills
- Leadership
- Data analysis
- Interpersonal communication
- Project management
- Research
- Innovation
- Adaptability
- Skills management
Cricket, Volley Ball, Chess
Played cricket for regional level and YMCA champion in chess
Timeline
Senior Associate
Amazon.in
07.2022 - 12.2023
Quality Executive
Tata Business Solutions
06.2018 - 09.2021
Master of Science - Information Science
Trine University
MBA - Human Resources Management
St.John's Institute of Science And Technology
Bachelor of Science - Electrical, Electronics And Communications Engineering
Vidya Jyothi Institute of Technology
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