Akshay Gowda
Maynard,MA
Summary
Driven and bilingual professional with experience at Market Basket and Gowda Worldwide, excelling in customer service and administrative efficiency. Demonstrated ability to enhance service quality and operational smoothness, leveraging skills in grocery bagging and bilingual communication. Achieved significant improvements in customer satisfaction and office organization, showcasing patience, tolerance, and a results-oriented approach.
Overview
1
1
year of professional experience
Work History
Grocery Bagger
Market Basket
10.2023 - Current
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
Office Assistant
Gowda Worldwide
01.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Education
High School Diploma -
Acton-Boxborough Regional High School
Acton, MA06.2027
Skills
- Patience and Tolerance
- Grocery bagging skills
- Returning carts
- Cleanliness Maintenance
- Efficient bagging
- Customer Assistance
- Bilingual in English & Spanish
Accomplishments
- Documented and resolved product issues which led to recommendations of other people coming to the store.
Timeline
Grocery Bagger
Market Basket
10.2023 - Current
Office Assistant
Gowda Worldwide
01.2023 - Current
High School Diploma -
Acton-Boxborough Regional High School