Akshay Khilare
Bloomfield
Summary
Dynamic Store Manager with proven expertise at Seven Eleven in team leadership and inventory management. Successfully enhanced customer satisfaction through effective training and operational strategies, achieving significant sales growth. Adept at maintaining high-quality standards and fostering a collaborative work environment, ensuring seamless store operations and exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Store Manager
Seven Eleven
Nutley
06.2024 - Current
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Ensured compliance with safety regulations and company policies.
- Managed daily banking activities such as deposits and withdrawals.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Updated POS system with new products and promotional offers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Established store tactics and strategies to achieve operational performance and sales goals.
Clerk
Seven Eleven
Nutley
12.2021 - 05.2024
- Processed customer payments accurately and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Office Assistant
New Jersey Institute of Technology, NJIT
Newark
09.2020 - 05.2021
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered phone calls and directed them to appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Education
Master of Science - Electrical Engineering
New Jersey Institute of Technology
Newark, NJ05-2021
Skills
- Team leadership
- Quality assurance
- Employee training
- Inventory management
- Customer service
- Store operations oversight
- Sales strategies
- Store opening and closing
Timeline
Store Manager
Seven Eleven
06.2024 - Current
Clerk
Seven Eleven
12.2021 - 05.2024
Office Assistant
New Jersey Institute of Technology, NJIT
09.2020 - 05.2021
Master of Science - Electrical Engineering
New Jersey Institute of Technology
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