Akshay Sharma
Queens Village,NY
Summary
Results driven Business Analyst with a proven track record in enhancing operational efficiency, driving process improvements, and supporting strategic decision-making. Expert in analyzing complex data sets, identifying trends, and translating insights into actionable recommendations. Proficient in business analysis methodologies, requirements gathering, and solution implementation. Skilled communicator and collaborator, bridging technical teams and stakeholders to ensure project success. Committed to delivering high-quality solutions aligned with organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
CDW Services
06.2021 - 04.2023
- Conducted data driven business analysis, leveraging analytics tools to assess processes and drive decision-making
- Analyzed large datasets to extract insights, providing actionable recommendations to stakeholders
- Collaborated with cross functional teams to gather, document, and validate business requirements
- Led process improvement initiatives, identifying bottlenecks and implementing solutions to enhance efficiency
- Facilitated communication between technical and nontechnical stakeholders, ensuring project alignment
Web Administrator
Go Veggies Inc.
07.2020 - 06.2021
- Managed web environment design, deployment, development, and maintenance activities
- Performed testing and quality assurance of websites and web applications
IT Business Analyst Intern
NORMELTECH
02.2020 - 05.2020
- Collaborated with teams to understand business needs and requirements
- Conducted in depth IT systems analysis, identifying areas for improvement
- Assisted in developing and implementing IT solutions to enhance business functionality
Education
Master's in Information Technology - Information Technology Project Management
University of The Cumberlands
12.2025
Bachelor of Science in Computer Information Systems - undefined
State University of New York at Buffalo State College
05.2020
Skills
- Data Analysis & Visualization: SQL, Excel, Power BI
- Business Process Improvement
- Requirements Gathering & Documentation
- Project Management: Agile, Jira
- Stakeholder Communication & Collaboration
- Web Development: HTML, CSS, JavaScript, WordPress
- Programming: C, C, Python Basics
- Languages: English, Hindi
Websites
Certification
- Certificate in Programming Language, Roboversity
- Software Developer Fit Assessment, Indeed (Proficient)
Projectsandleadership
- President, United Student Government, Buffalo State College, 09/01/17, 08/01/19, Strategized and implemented event schedules, coordinated meetings, and addressed concerns.
- Student Ambassador, Service Learning and Computing, Buffalo State College, 08/01/18, 05/01/20, Taught snap programming language to high school students, fostering interest in Computer Science.
- Research Assistant, Great Lakes Research Center, 02/01/19, 09/01/19, Collected and analyzed species growth data from various lakes in the United States.
Personal Information
Title: Business Analyst
Awards
Dean's List - Spring 2020 at Buffalo State College
Timeline
Business Analyst
CDW Services
06.2021 - 04.2023
Web Administrator
Go Veggies Inc.
07.2020 - 06.2021
IT Business Analyst Intern
NORMELTECH
02.2020 - 05.2020
Master's in Information Technology - Information Technology Project Management
University of The Cumberlands
Bachelor of Science in Computer Information Systems - undefined
State University of New York at Buffalo State College
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