Akshaya Ramesh

Roles & Responsibilities:

• Conducted requirement feasibility analysis to assess automation potential and align with business objectives.
• Estimated effort and resource requirements for RPA solutions and got business owner sign-off.
• Designed, developed, and deployed end-to-end automation processes using Blue Prism to simplify business processes.
• Performed rigorous testing and debugging to ensure automation stability and business rule compliance.
• Led deployment and installation of automated solutions to production environments.
• Provided post-production assistance, issue-resolution, and streamlined RPA deployment.
• Managed team of 5 personnel responsible for deployment of solutions and updates and mentored junior developers for enhanced coding skills and best practices awareness, leading to improved overall quality of code across the team.
• Delivered exceptional customer experiences by actively engaging with customers across all stages of product development life cycle, from idea conception to deployment.
• Assessed project milestones and team performance to keep staff on-task.

Roles and Responsibilities:

• Developed and automated web, desktop, database, MS tools, PDFs, and web APIs using Blue Prism, automating business processes.
• Managed and monitored bots using Blue Prism Work Queues, offering effective task execution and workload balancing.
• Collaborated with Process SMEs in creating Process Definition Documents (PDDs) and Solution Design Documents (SDDs) for automation solutions.
• Upgraded Blue Prism versions in different environments, ensuring system stability and compatibility.
• Designed a multi-bot architecture, enhancing automation efficiency and scalability.
• Provided training and support to business users, allowing them to utilize RPA tools effectively.
• Developed and delivered Blue Prism training to over 100 participants, serving as the lead SME and mentor.
• Led continuous improvement initiatives, optimizing RPA performance, identifying bottlenecks, and implementing innovative automation solutions.
• Integrated Ayehu NG (eyeShare) with Blue Prism, enabling efficient collaboration between IT Process Automation (ITPA) and RPA for enhanced business process automation.
• Conducted L1.5 & L2 ticket assessments to identify automation opportunities, reducing manual intervention and improving operational efficiency.