Shay Kayamboo
New York,NY
Summary
Shay brings a strong sense of curiosity, collaboration, and humility to every project — always eager to learn, quick to adapt, and passionate about building thoughtful, user-first solutions. She’s incredibly excited about the opportunity to grow her career and contribute to Whop’s mission with both heart and hustle
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Visa - Visa Direct
06.2024 - Current
- Primary point of contact for Visa Direct’s largest global tech partners, owning end-to-end strategy and execution to drive a 31% uplift in transaction value and $20M+ in incremental revenue.
- Built and nurtured executive-level relationships through recurring strategy calls and in-person sessions, ensuring long-term partner retention and satisfaction.
- Collaborated with Product, Legal, Engineering, and Regional teams to deliver product enhancements (e.g., recurring wallet loads, instant cashouts), unlocking $4.5M in new funds-in.
- Partnered across the ecosystem to surface client feedback and drive next-gen interoperability solutions, streamlining money movement and improving partner experience.
Consulting Strategy & Operations Manager
Visa - Visa Consulting & Analytics
07.2022 - 06.2024
- Led cross-functional teams and client workshops to identify and implement portfolio growth levers, delivering $11–$16M in revenue opportunities for top issuers.
- Developed actionable, relationship-driven strategies (e.g., Gen Z engagement roadmap for a national credit union), aligning Product, Digital, and Data partners around shared client goals.
- Conducted benchmarking and research to uncover retention and usage growth opportunities (3% card usage increase = $11M incremental spend).
- Presented high-impact improvements and recommendations directly to C-suite stakeholders, reinforcing trusted advisor relationships.
Product Manager
Deloitte Consulting - Strategy & Analytics
09.2019 - 04.2022
- Translated client business challenges into structured solutions via workshops, interviews, and research, ensuring strong client adoption and retention.
- Built long-term client trust by delivering executive dashboards and tools (Power BI, VBA automation) that improved accuracy and efficiency, directly impacting ongoing account growth.
- Facilitated collaboration across multi-disciplinary teams (Design, Data Science, Product) to launch dashboards, driving measurable improvements in client KPIs.
Education
Bachelor of Science - Finance & Information Systems
University of Maryland
College Park, MD01.2019
Skills
- Technical: Data Analysis & Insights (Excel/SQL/Tableau/Power BI)
- Strategic: Relationship Management & Retention, Growth Strategy & Upsell Enablement, Cross-Functional Collaboration, Executive Presentations & Communication
Certification
- Product Strategy Manager - Northwestern University - Kellogg - 2025
- Product Manager Certification - Cornell University - 2023
Timeline
Account Manager
Visa - Visa Direct
06.2024 - Current
Consulting Strategy & Operations Manager
Visa - Visa Consulting & Analytics
07.2022 - 06.2024
Product Manager
Deloitte Consulting - Strategy & Analytics
09.2019 - 04.2022
Bachelor of Science - Finance & Information Systems
University of Maryland
Similar Profiles
Lucian MaricasLucian Maricas
Sr. Director, Head of Product Ecosystem & Network Expansion at Visa DirectSr. Director, Head of Product Ecosystem & Network Expansion at Visa Direct
Olivia GregoryOlivia Gregory
Senior Product Manager - Global Launches at Visa Direct (Visa)Senior Product Manager - Global Launches at Visa Direct (Visa)
Norman ButlerNorman Butler
Managing Director - Visa Payments Limited at VisaManaging Director - Visa Payments Limited at Visa
Kiaris GuzmanKiaris Guzman
Caretaker at CDPAP NY-FreedomcareCaretaker at CDPAP NY-Freedomcare
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)