Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Timeline
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Akshay Kumar Reddy Thuppagudem

Tampa,FL

Summary

Energetic and hardworking (Student Manager) bringing strengths in organizing schedules, coordinating supplies and maintaining facilities. Supports efficient operations by handling day-to-day needs independently and collaborating effectively with both students and professional staff. Dedicated to exceeding performance expectations and driving improvements to meet new trends in students' needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Student Manager

Aramark
09.2023 - Current
  • "As student manager,Excel in various aspects of food service management, including sales projections, budgetary control using advanced Food Budget tools, meticulous invoice management, and adept support for fellow students.
  • Coordinating with managers and supporting them with Administration support for 7 Retail food outlet.
  • Proficient in overseeing time card management, scheduling, and implementing efficient inventory systems,Contribute to streamlined operations and enhanced customer satisfaction.
  • Dedication to excellence and strong organizational skills ensure effective leadership in dynamic environments.

Site Incharge

Gokhana
10.2022 - 07.2023
  • Efficient Operations Management
  • Successfully Managed around 200+ Events
  • Managed and supervised around 36 -40 staff members
  • Quality Assurance
  • Client Relationship & Communication
  • Training & Development Initiatives
  • Proactive Problem-Solving
  • Team Collaboration & Leadership
  • Regulatory Compliance & Reporting
  • Consistently adhered to strict safety protocols during all aspects of job performance, minimizing accidents or injuries onsite.

Hospitality Intern

ITC Hotels
03.2021 - 05.2021
  • Assisted around 50+ events
  • Assisted in coordinating events, ensuring timely setup and smooth execution of all functions.
  • Conducted inventory management tasks to maintain adequate stock levels for guest amenities and supplies.
  • Prepared detailed reports on occupancy rates or revenue generation trends that informed management decisions regarding pricing strategies.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Managed around 30-40 calls, mails on daily basis of customers
  • Used [PMS] to enter and maintain up-to-date information for each hotel room and guests.
  • Coordinated with maintenance staff to address facility issues quickly, minimizing disruptions for guests.
  • Streamlined check-in procedures for increased efficiency and reduced wait times for guests.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Maintained positive lobby presence, pleasantly greeting guests and employees.
  • Provided concierge services, offering local recommendations for dining, entertainment, and attractions.
  • Welcomed guests to facility, addressed complaints and found solutions to problems.

Education

Master of Science - Hopsitality Management

University of South Florida
Tampa, FL
05.2025

Bsc in Hospitality & Administrative Management -

IHM Shri Shakti
IHM SHRI SHAKTI
01.2022

Skills

  • Client Relations
  • Complaint resolution
  • Front Desk Operations
  • Reservation Management
  • Night Auditing
  • Property Management Software
  • Sales Coordinating
  • Administrative support
  • Budget Tracking

Certification

  • Certificate of CHIA (Certification in Hotel Industry Analytics)
  • Certificate in Excel (Microsoft 365)
  • Certificate for (Pricing Strategy: Value-Based Pricing)
  • Certificate for (Bookkeeping)
  • Certificate for (Tableau)
  • Certification for (Prima Web)
  • Certificate for Kronos (Labor Management System)

Software

MICROS

PRIMA WEB

KRONOS

PMS

EXCEL

Timeline

Student Manager

Aramark
09.2023 - Current

Site Incharge

Gokhana
10.2022 - 07.2023

Hospitality Intern

ITC Hotels
03.2021 - 05.2021

Master of Science - Hopsitality Management

University of South Florida

Bsc in Hospitality & Administrative Management -

IHM Shri Shakti

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Akshay Kumar Reddy Thuppagudem