Dedicated professional with expertise in customer service and inventory management. Known for attention to detail and effective communication, consistently promoting high customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Warehouse Operations Associate
Airtel Broadband
Pathankot, Punjab
11.2024 - 11.2025
Managed inventory levels and conducted regular stock checks for accuracy.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Network Infrastructure Manager
Fastway
Pathankot, Punjab
03.2021 - 11.2025
Led infrastructure planning and deployment for network systems and services.
Monitored system performance and identified areas for improvement.
Completed day-to-day duties accurately and efficiently.
Reported any issues concerning safety or quality control to management promptly.
General Manager
Retail Store
Pathankot, Punjab
01.2018 - 11.2025
Managed daily operations of retail store and ensured smooth workflow.
Supervised staff and provided training to enhance customer service skills.
Developed and maintained inventory management system for stock control.
Resolved customer complaints and ensured satisfaction with service quality.
Education
Learning And Child Care Diploma - Health Care Administration
Keyano College
Fort McMurray, AB
10+2 -
MDK Arya Sen. Sec. Public School
Pathankot, PB
Skills
Business & Leadership Skills
Technical & Network Skills
Logistics & Operational Skills
Customer service
Team collaboration
Network troubleshooting
Effective communication
Inventory management
Warehouse safety
Time management
Attention to detail
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Warehouse Operations Associate
Airtel Broadband
11.2024 - 11.2025
Network Infrastructure Manager
Fastway
03.2021 - 11.2025
General Manager
Retail Store
01.2018 - 11.2025
Learning And Child Care Diploma - Health Care Administration