Akshita Rathi
Business Analyst Graduate
Chicago,IL
Summary
Expert Analyst and a dedicated professional versed in operational area offering 3+ years of experience organizing, modeling and analyzing data to forecast business trends with history of meeting company goals utilizing consistent and organized practices. Efficient, decisive and diligent competent skilled in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team, proficient in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Analyst
Deloitte
Hyderabad, India
08.2017 - 12.2019
- Handling the USI Supplier Empanelment
- Review the requests received from CM’s and validate if they meet the firm’s requirement, Post review, submit the request on MDG system to VMR team and Coordinate with VMR team and USI CM team in case of any discrepancy.Once the supplier account is created, configure the supplier in USI Ariba Core Admin section to make it PO ready.
- Monitor the mailbox and address queries related to USI Ariba system which include USI Contingent Labor Services queries as well.
- Create ACW Supplier accounts in Ariba for CoRe CCoE team
- Assist end-users on incorrect GRN issues
- Support USI team members in UAT activities related to projects like SWIFT, Contingent Labor – Offshore Suppliers, and their respective projects.
- Provided support in updating training documents with the SWIFT project.
- Discovered root causes of problems and identified appropriate solutions.
- Performed quality assurance to meet appropriate standards and facilitate improvement of processes.
Process Associate
Genpact - Google
Hyderabad, Telangana
05.2016 - 06.2017
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assessed products or services to evaluate conformance with quality standards.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Recovery of Google accounts of the customers with specified tools and techniques.
- Review and process all claim types as per organizational business unit complying with policy provisions and standards set forth by the organization.
- Maintain appropriate track records of the worked cases.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted training and applied change management to achieve desired outcomes.
Education
Master of Science - Business Analytics
Governors State University
Park Forest, IL 08.2021 - 12.2022
MBA - Finance And HR
Osmania University
Hyderabad 06.2015 - 05.2017
Bachelor of Arts - B.com
Osmania University
Hyderabad 07.2012 - 05.2015
Skills
MS Office
Certification
Certified Scrum Master - https://bcert.me/seissdypk
Timeline
Certified Scrum Master - https://bcert.me/seissdypk
06-2022
Master of Science - Business Analytics
Governors State University
08.2021 - 12.2022
Analyst
Deloitte
08.2017 - 12.2019
Process Associate
Genpact - Google
05.2016 - 06.2017
MBA - Finance And HR
Osmania University
06.2015 - 05.2017
Bachelor of Arts - B.com
Osmania University
07.2012 - 05.2015
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