Akshith Konda
San Antonio,TX
Summary
Dynamic Site Reliability Engineer with extensive expertise in incident response, cloud infrastructure, and automation for mission-critical systems. Skilled in leveraging AWS technologies (RDS, Aurora, DynamoDB), Terraform, and monitoring tools like Splunk and New Relic to enhance system reliability, scalability, and compliance. Delivered over 350 CORB jobs for large-scale ETL workflows and authored SOPs that reduced new-hire ramp-up time by 66%, while supporting 24/7 on-call rotations to swiftly resolve critical incidents. Proficient in Python and Bash scripting, with a strong track record of cross-team collaboration to develop robust, observable, and efficient systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Eng, Mgmt & Governance Analyst
Accenture Federal Services
02.2024 - 08.2025
- Worked for Healthcare.gov for Center for Medicare Services(CMS) and on Health Cloud Infrastructure.
- Managed 100+ AWS RDS, Aurora, and DynamoDB deployments, ensuring availability, scalability, and security compliance in mission-critical production environments.
- Applied Terraform infrastructure-as-code with lifecycle protections to reduce manual errors and strengthen cloud resiliency.
- Performed 24/7 on-call rotations, resolving incidents, leading SWAT calls, and conducting root-cause analysis to minimize downtime.
- Executed 350+ Content Reprocessing in Bulk jobs (CORB), delivering ETL-style data processing and archival workflows that improved compliance, data quality, and long-term system reliability.
- Maintaining SLA over 99.5% with increased productivity for Healthcare.gov.
- Authored SOPs and onboarding documentation that cut new-hire ramp-up time by 66% (six weeks to two weeks).
- Streamlined access request workflows, reducing user errors by 45% and accelerating secure cross-team provisioning.
- Partnered with engineering, product, and security teams to integrate new datasets and workflows, improving scalability and performance.
- Served as a GenAI Ambassador, introducing AI-driven observability concepts, and contributed to the Great Place to Work Social Team, organizing engagement initiatives to strengthen collaboration.
Website Developer
Ekasila Foundation (ekasilafoundation.org)
08.2023 - 02.2024
- Applied critical thinking to troubleshoot web applications, diagnose bugs, and implement efficient Python-based solutions to maintain system stability.
- Adapted quickly to evolving project requirements and integrated new frameworks, ensuring seamless updates to web applications.
- Utilized SQL to manage and optimize databases, improving query performance and data integrity across multiple applications.
- Collaborated with cross-functional teams using Git for version control, contributing to code reviews, branching workflows, and efficient collaboration.
- Developed 10+ Python automation scripts to generate data visualizations, streamlining reporting processes and improving decision-making efficiency.
Education
BBA - Cybersecurity
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Cloud & Infra: AWS (RDS, Aurora, DynamoDB, IAM, S3, CloudWatch, Glacier), Azure, Google Cloud Platform(GCP)
- Infrastructure as Code(IaaS) & Scripting: Terraform, YAML, HCL, JSON, Python, Bash Shell, Java
- Monitoring Tools Expertise: Splunk and New Relic
- Security & Governance: Access provisioning, compliance workflows, CompTIA Security
- Containers & CI/CD: Kubernetes, ECS/EKS, CI/CD pipelines
- Configuration Management: GitHub
- Business Atlassian Tools(BAT): Confluence, Jira
- Trained on: Salesforce, CORB workflows, MarkLogic
Websites
Accomplishments
- Promoted to a senior role under 1 year.
- Served as GenAI Ambassador to promote AI adoption at Accenture.
- Awarded with UTSA Dean's list member.
- Eagle Rank with Boys Scouts of America.
- Social event coordinator for boosting employee morale and collaboration.
Certification
- AWS Solutions Architect – Associate
- CompTIA Security+
- Boy Scouts of America - Eagle Scout
Timeline
Data Eng, Mgmt & Governance Analyst
Accenture Federal Services
02.2024 - 08.2025
Website Developer
Ekasila Foundation (ekasilafoundation.org)
08.2023 - 02.2024
BBA - Cybersecurity
The University of Texas At San Antonio
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