AKTARI INAM
Visalia,CA
Summary
Reliable cashier and experienced shop owner with strong communication skills, and a deep understanding of customer service, financial management, and marketing. Proven ability to handle high-volume transactions, and resolve customer issues effectively. Skilled in developing business strategies and operational procedures to enhance performance and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Food Service
Self-employeed
Visalia, CA
01.2025 - Current
- Delivered outstanding customer service in person and over the phone.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Mall Toy Shop Owner
Self-employeed
Visalia, CA
01.2022 - 11.2023
- Set pricing structures according to market analytics and emerging trends.
- Planned work procedures using charts, technical manuals and experience.
- Established comprehensive operational procedures and workflow plans for new business ventures.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Created and implemented successful business plans for store management, expansion and updates.
- Expanded customer base through innovative marketing and promotions.
- Led the team to enhance productivity and efficiency through targeted supervision.
- Provided excellent customer service to ensure customer satisfaction.
Cashier
Sahabuddin
Visalia, CA
06.2021 - 12.2021
- Performed other duties as assigned by management.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Balanced daily transactions on a computerized point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
HIGH SCHOOL -
Bangladesh01.1993
Skills
- Customer service and customer satisfaction
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Patience and empathy
- Attention to detail
Certification
- 2025 California Food Handler Certificate.
- Have a california driver license. DL- Y7895208
Languages
English
Professional
Bengali
Native/ Bilingual
Actively Seeking Job
Hi, I'm a dedicated and motivated individual actively seeking an opportunity to prove abilities in a professional setting. Though securing a job has been challenging, I remain committed to learning, growing, and contributing positively to a team. Brings strong work ethic, adaptability, and a genuine willingness to take on new responsibilities.
Timeline
Home Food Service
Self-employeed
01.2025 - Current
Mall Toy Shop Owner
Self-employeed
01.2022 - 11.2023
Cashier
Sahabuddin
06.2021 - 12.2021
HIGH SCHOOL -
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