Akuila Takayawa Tuivuna
Mountain View,CA
Summary
Skilled Catering Attendant with background in providing high-quality catering services for various events. Strong ability to manage multiple tasks, coordinate service teams and ensure client satisfaction. Demonstrates exceptional communication skills and a keen eye for detail. Previous work has resulted in repeat business and positive customer feedback due to commitment to quality and professionalism.
Overview
3
3
years of professional experience
Work History
Catering Attendent
Compass Group North America
Mountain View, CA
12.2022 - Current
- Provided excellent customer service, addressing guest inquiries and concerns promptly.
- Have lead and executed high profile private events for google executives with fellow coworkers
- Assisted caterers with food distribution by organizing food products and plating items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked effectively in team environments to make the workplace more productive.
- Listened to negative and positive feedback from guests to improve customer service quality.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Interacted with guests to obtain feedback on product quality and service levels.
- Assisted in setting up and breaking down event spaces to meet client specifications.
- Trained new catering assistants in proper procedures and customer service standards.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Collaborated with catering team to efficiently serve food and beverages to guests.
Crew Member
The Melt
Palo Alto, CA
11.2021 - 08.2022
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Informed customers about daily specials in an engaging manner.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and equipment, swept and refilled stock.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
Palo Alto High School
Palo Alto 07-2021
Skills
- Excellent Customer service
- Team collaboration
- Hospitality and accommodation
- Effective communication
- Personable
- Guest feedback
Accomplishments
- In the United states Naval Sea Cadet Corps, an medal of Sea cadet of the year exemplifying Courage, persistence and team building.
References
References available upon request.
Timeline
Catering Attendent
Compass Group North America
12.2022 - Current
Crew Member
The Melt
11.2021 - 08.2022
High School Diploma -
Palo Alto High School
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