AKUJOBI ANOZIE
Houston,TX
Summary
With a proven track record at Shiloh Medical Transportation, I excel in patient transport and emergency protocols, blending technical expertise with empathy and professionalism. Recognized for enhancing customer satisfaction and safety, my adaptability and team collaboration skills drive continuous improvement. Achievements include developing solutions that significantly improved operational efficiency. Compassionate Medical Transportation Driver with a knack for completing tasks efficiently and on schedule. Possess specialized skills in patient handling, route planning, and vehicle maintenance to ensure safe and timely transportation. Excel in communication, empathy, and time management, ensuring comfort and trust from patients during transit. Reliable professional in the medical transportation field, known for high productivity and efficiency in task completion. Skilled in navigation and route planning, patient care under stress, and vehicle maintenance to ensure safety and timely service. Excel at communication, empathy, and teamwork, crucial for delivering exceptional care and support during transport missions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Transportation Driver
Shiloh medical transportation
Houston, TX
11.2024 - Current
- Responded to dispatch calls promptly.
- Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline, and oil.
- Replaced supplies and disposable items to maintain inventory after each run.
- Performed minor vehicle maintenance such as checking fluid levels and tire pressure.
- Communicated effectively with dispatch to receive updated information about trip assignments.
- Served as an ambassador for the organization by providing courteous customer service to passengers during trips.
- Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques.
- Operated ambulance during emergency and normal conditions to transport patients to hospitals or healthcare facilities.
- Prioritized incoming requests for transportation depending upon criticality of patient condition.
- Ensured that all required documents were up-to-date and valid before each trip.
- Maintained records of patient pick-up, drop-off times and destinations in log book.
- Communicated via radio and used 10-codes to receive and transmit information.
- Lifted and transported patients from original location to ambulance.
- Monitored road conditions regularly to determine best routes for efficient travel time management.
- Identified maintenance issues and notified mechanics to schedule repair work.
- Assisted passengers with mobility issues into and out of vehicles when necessary.
- Reported any incidents or accidents involving vehicles immediately after they occurred.
- Assisted passengers in completing necessary paperwork related to their transportation services upon arrival at destination locations.
- Provided assistance with loading and unloading luggage or other items from vehicles when requested by customers.
- Responded promptly to any emergency situations that arose during transportations services provided.
- Complied with all applicable traffic laws while operating a company vehicle.
- Coordinated with clients prior to scheduled pick-ups to confirm details of upcoming trips including destinations, estimated travel time.
- Inspected vehicle daily to ensure safety and cleanliness standards were met.
- Transferred patients using gurneys, stretchers, backboard and other equipment.
- Provided safe and timely transportation for patients to medical appointments.
- Kept detailed records of fuel purchases, mileage, tolls. for reimbursement purposes on monthly basis.
- Restrained violent patients to safely transport to hospital.
- Adhered to safety protocols and procedures established by the organization at all times.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed household errands and other essential duties.
- Completed routine maintenance and repair.
- Prioritized and organized tasks to efficiently accomplish service goals.
Security Officer
REX SECURITY PATROL LLC
06.2019 - Current
- Operated the security telephone exchange system, including the public address system and TDDs
- Provided routine information to customers, such as guest arrivals and departures, traffic conditions, parking information, service complaints, and emergencies
- Maintained a daily log of calls
- Broadcasted information to appropriate security personnel regarding emergencies and hazardous conditions as specified in the Emergency Procedures Manual
- Also provided pre-arrival instructions to calls
- Maintained a log
- Monitored access control systems to ensure no unauthorized access to the work environment and other security areas by the public, employees, or tenants of the facility
- Notified appropriate authorities of civil defense alerts
- Relayed information and calls to appropriate personnel regarding repair services, such as malfunctioning access card readers, broken access gates, building and street lighting, pipes, toilets, and sinks
- Updated the maintenance tracking system
- Performed other job duties as assigned by supervisor
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Assisted with crowd control during large events held at the facility.
- Monitored premises and recorded activity in daily officer reports.
- Maintained accurate logs of all security related activities.
Medical Transport Driver
Texas medical response
Houstonia, TX
05.2023 - 11.2024
- Assisted ambulatory passengers in entering and exiting the vehicle safely.
- Performed vehicle safety checks prior to each trip.
- Recorded trip log and job diary to document mileage.
- Restrained violent patients to safely transport to hospital.
- Communicated with dispatch personnel regarding changes or delays in schedules due to traffic or weather conditions along route.
- Developed positive relationships with hospitals, nursing homes, and clinics through excellent customer service.
- Transferred patients using gurneys, stretchers, backboard and other equipment.
- Monitored patients' vital signs during transport as instructed by medical staff.
- Prioritized incoming requests for transportation depending upon criticality of patient condition.
- Operated stretchers in a safe manner while transporting patients to and from medical facilities.
- Loaded wheelchairs into vehicles and secured them properly for transport.
- Assisted clients with mobility issues by pushing wheelchairs and arranging other devices.
- Attended regular training sessions related to health care transportation services.
- Ensured that wheelchair lifts were operational before using them.
- Helped clients in and out of vehicles by opening doors and providing physical support.
- Oversaw vehicle registration, maintenance and repairs by taking to auto shop and completing paperwork.
- Replaced supplies and disposable items to maintain inventory after each run.
- Stowed mobility devices, such as walkers, and wheelchairs.
- Followed established protocols related to patient confidentiality during transport.
- Adhered to all applicable laws pertaining to transportation of patients, such as seatbelt regulations.
Computer and Printer Sales and Repairs
Beatronics Inc Online Store
Houston, TX
06.2016 - 01.2018
- Created custom templates for documents such as business cards, letterheads, envelopes.
- Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Coordinated with vendors to purchase necessary supplies such as ink cartridges, papers.
- Developed processes that improved overall workflow efficiency across the organization.
- Executed high-volume print orders within tight deadlines while ensuring quality standards were met.
- Monitored quality control of printed output by inspecting finished products for accuracy.
- Loaded paper into trays, changed toner cartridges, replaced parts, and performed other related duties as needed.
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
- Operated wide format plotters and printers for large scale printing projects.
- Installed new print drivers on computers and configured network connections between printers and computers.
- Troubleshot and resolved printer hardware and software issues.
- Conducted regular testing of printers to identify any potential issues before they arise.
- Used hand tools to make small repairs and regularly clean printing presses.
- Maintained adequate productivity by setting and enforcing deadlines.
- Assisted customers in selecting appropriate printing materials for their projects.
- Properly handled hazardous waste materials to uphold safety regulations.
- Observed environmental factors and effects on equipment performance to make adjustments when necessary.
- Maintained detailed records of all prints jobs including number of copies made and time taken to complete the job.
Education
National Diploma -
Federal Polytechnic Nekede Owerri
Owerri, Imo State01.2012
Higher National Diploma -
Federal Polytechnic Nekede Owerri
Owerri, Imo StateSkills
- Computer Repairs
- Printer Repairs
- Forklift Driving
- Security Operations
- Continuous Improvement
- Team Player
- Understanding
- Wheelchair handling
- Defensive driving
- Record keeping proficiency
- Safe driving techniques
- Customer Service-oriented
- Professionalism and courtesy
- Medical equipment operation
- Patient care
- HIPAA compliance
- Vehicle maintenance
- Basic mechanical aptitude
- Route planning expertise
- Adaptive decision making
- Critical thinking
- Team player attitude
- Strong navigation skills
- Basic life support
- Adaptability and flexibility
- Incident documentation
- EMT support
- Patient advocacy
- Ambulance driving
- Medical terminology
- Professionalism
- Emotional Stability
- Time management abilities
- Trauma Care Basics
- Crisis intervention
- Radio communication
- Multitasking Abilities
- Adaptability
- Interpersonal skills
- Goal setting
- Patient transport
- Emergency protocols
- Patient transportation
- Stress management
- Reliability
- Teamwork
- Teamwork and collaboration
- Physical strength
- Record keeping
Personal Information
- Date of Birth: 10/27/89
- Nationality: Nigerian
Certification
- CPR
Timeline
Medical Transportation Driver
Shiloh medical transportation
11.2024 - Current
Medical Transport Driver
Texas medical response
05.2023 - 11.2024
Security Officer
REX SECURITY PATROL LLC
06.2019 - Current
Computer and Printer Sales and Repairs
Beatronics Inc Online Store
06.2016 - 01.2018
National Diploma -
Federal Polytechnic Nekede Owerri
Higher National Diploma -
Federal Polytechnic Nekede Owerri