AKURAH MURRELL
Plainfield
Summary
Detail-oriented Office Administration Professional with a strong background in administrative support and office management. Expertise in scheduling, record maintenance, and delivering customer service in fast-paced environments. Committed to enhancing team productivity through effective communication and organizational skills.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Security Guard
Allied Universal
Hillsborough
05.2022 - 02.2023
- Monitored facility access and ensured clear communication with staff and visitors to enhance security.
- Maintained a safe and organized work environment through proactive security measures.
- Demonstrated professionalism, strong attention to detail, and excellent problem-solving skills.
- Prepared detailed incident reports to ensure accurate documentation and facilitate timely responses.
Asset Protection Specialist
Saks OFF 5TH
Bridgewater
04.2022 - 07.2022
- Documented security incidents in detailed reports to enhance incident response.
- Coordinated with management to streamline daily operations and improve overall security.
- Collaborated with management to support daily operations.
- Organized tasks to enhance workflow in a high-pressure environment. in a fast-paced environment.
Security Guard
Watch Guard 24/7
Somerville
06.2021 - 11.2021
- Communicated effectively with staff, visitors, and management to foster a secure and welcoming environment.
- Maintained professionalism while managing multiple responsibilities to uphold safety standards.
- Completed daily activity logs to ensure transparency and accuracy in security operations.
Service Administrator
Buick GMC
Green Brook
07.2019 - 04.2020
- Managed daily appointment scheduling, optimizing service calendar for efficient operations.
- Assisted customers in person and by phone, delivering timely support to enhance customer experience.
- Managed daily appointment scheduling and maintained an organized service calendar.
- Processed payments and maintained accurate financial and customer records.
- Coordinated follow-up communications to reinforce customer satisfaction and address any concerns.
Service Administrator
Nissan
Bridgewater
09.2018 - 07.2019
- Coordinated customer appointments and handled high-volume incoming calls to ensure efficient service delivery.
- Scheduled customer appointments and managed high-volume incoming calls.
- Delivered administrative support to service department, facilitating smooth operations and responsiveness to customer needs.
- Organized office space and managed daily operational tasks to enhance workflow and maintain a productive environment.
Education
Office Administration Certification -
Edison Job Corps
Edison, NJ 02.2016 - 01.2017
High School Diploma / GED -
Plainfield High School
Plainfield, NJ 09.2012 - 01.2015
Skills
- Access Control
- Emergency Coordination
- Situational Awareness
- Conflict Resolution
- Problem Solving
- Time Management
- Multitasking & Organization
- Detail-oriented
- Telephone and Email Communication
- Verbal and written communication
- Microsoft Office Suite
- Microsoft Office proficiency
- Dependable
- Safety-oriented
- Administrative organization
Certification
- Office Administration Certification
- New Jersey SORA License, 11/30/28
- Valid New Jersey Driver’s License
Professional Highlights
- Strong administrative and organizational skills
- Excellent verbal and written communication
- Proficient in Microsoft Office Suite
- Experience managing schedules, records, and customer communications
- Detail-oriented with exceptional time management
- Professional, dependable, and customer-focused
Timeline
Security Guard
Allied Universal
05.2022 - 02.2023
Asset Protection Specialist
Saks OFF 5TH
04.2022 - 07.2022
Security Guard
Watch Guard 24/7
06.2021 - 11.2021
Service Administrator
Buick GMC
07.2019 - 04.2020
Service Administrator
Nissan
09.2018 - 07.2019
Office Administration Certification -
Edison Job Corps
02.2016 - 01.2017
High School Diploma / GED -
Plainfield High School
09.2012 - 01.2015