Akurai Hodge
Eden,United States
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Chopstix
07.2022 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Collaborated with management to develop strategies for optimizing restaurant operations during peak hours.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
Quality Assurance
Food Lion
09.2021 - 05.2022
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
High school diploma -
John M Morehead High School
Eden, NC06.2023
Skills
- Host/Hostess
- Quality Assurance
- Customer service
- Customer support
- Sales
- Communication skills
- Computer skills
- Organizational skills
- Mechanical knowledge
- Hand tools
- Team Collaboration
- Telephone reception
Certification
ASE Certification
Military Service
United States Air Force, United States, Airman Basic, 12/01/23, 04/30/24
Timeline
Host
Chopstix
07.2022 - 12.2023
Quality Assurance
Food Lion
09.2021 - 05.2022
High school diploma -
John M Morehead High School
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