Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aku Sika Mawutoe Florence Amenudzi

Windsor Mill,MD

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Coordinator

Board Of Child Care
2022.12 - Current
  • Collaborated with case managers to evaluate needs and optimize operational plans.
  • Reviewed operations reports to understand numbers and trends.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Oversaw day-to-day operations of the program
  • Developed and implemented daily operations plans such as appointments, employee assignments and promotional strategies.
  • Worked with vendors to make purchases and reconcile invoices.
  • Reconciled monthly operating budgets and shared information with senior management team.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Scheduled meetings for senior management team and booked conference rooms.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Tracked company equipment, tools and technology to manage inventory.

Aviation Operations Specialist

Army National Guard MD
2020.05 - Current
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Posted and interpreted weather reports and decoded sequence reports.
  • Created and implemented filing and organization practices for documents, reports and calendars.
  • Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
  • Adhered to safety procedures when managing logistics for pilot and ground crew.

Cottage 5 Unit Supervisor

Board Of Childcare
2022.06 - 2022.12

· Demonstrate and practice trauma-informed leadership.

· Contributes to the prevention and management of challenging behaviors by implementing the Board of Child Care's behavior management and therapeutic crisis intervention techniques.

· Promotes effective communication through the timely submission of documentation and weekly team meetings.

· Participates as a member of each resident's Interdisciplinary Treatment Team for the purpose of treatment/discharge planning and reviews. Must effectively communicate both written and verbally with the Interdisciplinary Treatment Team.

· Provides transportation for residents as required.

· On a rotating basis, provides effective campus supervision by fulfilling campus supervisory responsibilities at least once per week and provides on-call campus supervisor coverage on assigned weekends.

· Develops therapeutic activities that are consistent with the age and level of functioning of each resident.

· Ensures that the staff to resident ratio is adequate and consistent with the agency policy and unit needs by providing coverage in units as necessary.

Youth Care Professional

Board Of Child Care Of The United Methodist Church
2019.06 - 2022.06
  • Model and act in accordance with BCC's core values.
  • Consistently implements each resident's treatment plan and completes documentation as required.
  • Actively encourages and reinforces resident's participation in maintaining established standards of cleanliness and orderliness in their living unit and the surrounding campus.
  • Ensures that each resident's health needs are identified and met within the specified time frame.
  • Actively encourages and supports each resident's need to achieve satisfactory academic performance.
  • Participates in the development of unit activities, recreation activities, and spiritual life awareness while providing direct supervision as required.
  • Provides safe transportation in agency vehicles for residents to keep scheduled appointments as required.
  • Provides direct mealtime supervision to assure that residents are provided a balanced meal and that dining procedures are modeled and consistently followed.
  • Completes a thorough inventory for each resident's belongings upon admission, visits, and discharges and on a quarterly basis.
  • Completes assigned unit system responsibilities and documentation.
  • Demonstrates knowledge and compliance of health and safety standards through daily/weekly on-site inspections according to agency guidelines.

Education

Bachelor of Arts - Legal Studies

University of Baltimore
Baltimore, MD
05.2024

Associate of Arts - Paralegal

Baltimore City College
Baltimore, MD
05.2020

Bachelor of Arts - Pre Law

IHERIS
Lome, Togo
08.2015

High School Diploma -

Lycee De Zomayi
Kpalime, Togo
08.2010

Skills

  • Microsoft Windows
  • Microsoft Office
  • ADP Workforce Now
  • Microsoft Excel
  • Customer Service
  • LexisNexis
  • Microsoft Outlook
  • LinkedIn

Languages

French
Native or Bilingual
Spanish
Limited Working
ewe
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Coordinator

Board Of Child Care
2022.12 - Current

Cottage 5 Unit Supervisor

Board Of Childcare
2022.06 - 2022.12

Aviation Operations Specialist

Army National Guard MD
2020.05 - Current

Youth Care Professional

Board Of Child Care Of The United Methodist Church
2019.06 - 2022.06

Bachelor of Arts - Legal Studies

University of Baltimore

Associate of Arts - Paralegal

Baltimore City College

Bachelor of Arts - Pre Law

IHERIS

High School Diploma -

Lycee De Zomayi
Aku Sika Mawutoe Florence Amenudzi