Summary
Overview
Work History
Education
Skills
Websites
Certification
Language
Timeline
Generic

AKWASI ACHEAMPONG

Dumfries,VA

Summary

Experience using effective communication to influence stakeholders.


Experience working in multiple SDLC methodologies such as Waterfall, Agile for software development.


Experience in setting up meetings with Stakeholders to gather requirements.

Experience in performing Smoke, Regression and SIT and UAT testing to make sure the requirements are satisfied.


Extensive knowledge of Agile principles of the SDLC (daily stand up, grooming, refinement, sprint review and sprint retro).

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce Business Analyst

RESOLVESOFT; Department of Labor
06.2024 - Current


  • Document user stories and acceptance criteria in JIRA for new enhancements.
  • Prioritize and maintain product backlog to ensure my team stay on track.
  • Groom the user stories with scrum team for new releases.
  • Perform technical refinements with our developers and QAs for new enhancements.
  • Participate in validating and testing new features and enhancements to verify that they meet business requirements.
  • Leverage Figma to create wireframes for a new page layout and demonstrate new user interface.

Senior Associate

PRICEWATERHOUSECOOPERS; Morgan Stanley Project
06.2022 - 06.2023
  • Consulted with Fixed Income Division (FID) to automate alert workflow tools to capture Reasons Codes, measure SLAs and provide QA and associated metadata and for applicable key supervisory metrics in the Capital Markets.
  • Gathered requirements from Morgan Stanley stakeholders leveraging interviews for data migration to Actimize.
  • Prepared Business Documents (BRDs) and certified it with the Stakeholders for their sign off.
  • Leveraged Visio and PowerPoint to design current state process and proposed future state process to identify gaps.
  • Translated Business Requirements into Technical Requirements to ensure seamless migration processes.
  • Assisted teams through daily execution of activities, deliverables, project plans and client presentations.

Consultant

DELOITTE AND TOUCHE’
07.2021 - 04.2022
  • Migrated data from Forrester to Salesforce (Shirley) to track Royalties for sale of Patent by MIT.
  • Documented user stories and acceptance criteria in JIRA for new features.
  • Created Wireframes and Mockups using Figma to illustrate new user interface.
  • Groomed user stories and acceptance criteria with the Product Owners to approve the requirement.
  • Ran System Integration Testing with the Product Owners during Sprint Review for approval and sign off.

Agile Business Analyst; PEGA

BANK OF AMERICA; Contract
02.2021 - 08.2021
  • Collaborated with the Merchant Services and Payment Intake (MSPI) to implement new features into the PEGA application.
  • Conducted comprehensive testing, including smoke, regression, SIT and UAT to ensure requirement is satisfied.
  • Facilitated Refinement sessions and sprint demos, contributing to a dynamic Agile environment for new features.


Agile Salesforce Business Analyst

WELLS FARGO BANK; Contract
04.2020 - 01.2021
  • Facilitated meetings to gather requirements from Product Owners to configure new features into Sales Cloud.
  • Refined user stories and acceptance criteria with the Product Owners, Developers and Quality Analysts for new enhancements.
  • Performed sprint demos with the Product Owners and entire scrum team for POs sign off.

.

nCino Business Analyst

BANK OF AMERICA; Contract
09.2019 - 02.2020
  • Played a pivotal role in the Wholesale Credit Center project to consolidate loan processing across 28 legacy systems.
  • Collaborated with the Wholesale Credit Center team to add new features and functionalities to the COTS application(nCino).
  • Engaged in iteration planning meetings, refined user stories and acceptance criteria with the Product Owners and the Scrum Team for new releases and enhancement.
  • Participated in validating and testing new features and enhancements to verify that they meet business requirements.

Business System Analyst

MANUFACTURERS AND TRADERS TRUST BANK; Contract
12.2018 - 08.2019
  • Collaborated with an Agile team for the Zelle P2P Real-Time Payments App, organizing meetings to create Business Requirement Documents for Zelle Real Time Payments on mobile app.
  • Converted Business Requirement Documents and Use Cases into user stories for Zelle Real Time Payments.
  • Conducted regression testing for each release, approving the continuous improvement of application to validate requirement.
  • Documented user stories and acceptance criteria using Azure DevOps for Send Payments Functionality of Zelle.
  • Developed Requirement Traceability Matrix (RTM) to make sure every requirement is captured and tested.

Education

Master of Science - Project Management

GEORGE WASHINGTON UNIVERSITY, School of Business
Washington, DC
09.2025

Bachelor of Science - Accounting

UNIVERSITY OF CAPE-COAST
10.2007

Skills

  • Agile, Waterfall, ADO, Visio, MySQL, Jira, Confluence, Regression Testing, System Integration Testing, UAT, Figma, Co-pilot
undefined

Certification

Certified Scrum Master, nCino 201 Commercial Banking Functional, Salesforce Certified Administrator, Salesforce Certified Business Analyst, Sales Cloud Certified Consultant, Service Cloud Certified Consultant.

Language

English

Timeline

Salesforce Business Analyst

RESOLVESOFT; Department of Labor
06.2024 - Current

Senior Associate

PRICEWATERHOUSECOOPERS; Morgan Stanley Project
06.2022 - 06.2023

Consultant

DELOITTE AND TOUCHE’
07.2021 - 04.2022

Agile Business Analyst; PEGA

BANK OF AMERICA; Contract
02.2021 - 08.2021

Agile Salesforce Business Analyst

WELLS FARGO BANK; Contract
04.2020 - 01.2021

nCino Business Analyst

BANK OF AMERICA; Contract
09.2019 - 02.2020

Business System Analyst

MANUFACTURERS AND TRADERS TRUST BANK; Contract
12.2018 - 08.2019

Bachelor of Science - Accounting

UNIVERSITY OF CAPE-COAST

Master of Science - Project Management

GEORGE WASHINGTON UNIVERSITY, School of Business