Akyah Square
Richmond,CA
Summary
Ambitious medical assistant eager to contribute developed knowledge in said role. Skilled in venipuncture, phlebotomy, electrocardiography, minor surgery assistance and administrative components in clinical settings while being focused and dedicated to delivering seamless and pleasant healthcare experience to patients. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Float Medical Assistant - Primary Care Pool
Sutter East Bay Medical
Emeryville , CA
10.2023 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes and performed back office POCT as needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in and facilitated team meetings to improve workflows and contribute to improving patient population outcomes.
- Served as a spokesperson/coordinator on department's Employee Outreach Commitee, encouraging engagement through team-building activities and workshops to boost and promote department morale
Float Medical Assistant
UCSF Dermatology (Covelo Group)
San Francisco , CA
02.2023 - 10.2023
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Measured vital signs and took medical histories to prepare patients for examination.
- Created and maintained sterile operating fields to minimize infection risks.
- Assisted surgeons in variety of minor and major surgical procedures.
- Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
- Scheduled appointments for patients via phone and in person.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Cleaned and maintained medical equipment following procedures and standards.
Float Medical Assistant
UCSF Urology (Covelo Group)
San Francisco , CA
11.2022 - 01.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Educated patients about medications, procedures and physician's instructions.
Overnight Patient Care Coordinator/Nurse
Marina Harbor Detox
San Francisco , CA
06.2022 - 02.2023
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Compiled and maintained medical charts and reports in complex digital databases.
- Demonstrated flexibility during changes to patient care practice.
- Assured regulatory compliance and professionalism across patient service.
- Processed patient intake information and updated medical records prior to treatment.
- Interviewed patients to evaluate service and gather recommendations for improvement.
- Submitted various medication requests electronically.
- Gathered patient data and monitored patient progress during therapy stages.
- Drafted educational brochures and informative newsletters for patients and staff.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Collected and documented vital signs to track current patient conditions.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Administered medications, tracked dosages and documented patient conditions.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
Float Medical Assistant - Specialty Pool
Marin Health (Covelo Group)
San Francisco Bay Area , CA
11.2021 - 07.2022
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Assisted numerous departments in continuation of care by accurately reporting patient information and maintaining updates as needed.
- Assisted physicians in minor procedures including the set up and break down of sterile and non-sterile procedure trays.
- Administered continuous and 12-lead electrocardiogram monitoring.
COVID-19 Screener
Covid Clinic
Corte Madera , CA
08.2021 - 11.2021
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
- Documented data in designated system to present to client upon request.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
- Inventoried and ordered medical and office supplies.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Inspected and tested equipment regularly to verify proper functioning for treatment needs.
Medical Assistant (Temporary)
Pacific Gynecology & Obstetrics Medical Group
San Francisco , CA
03.2021 - 09.2021
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Medical Assistant Extern
Spring Fertility
Oakland , CA
10.2020 - 12.2020
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
- Sterilized medical instruments to streamline procedural use.
- Escorted patients to examination rooms and prepared for physician exams.
- Monitored patient stability by checking vital signs and weight.
- Charted all patient services in records with high accuracy.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Scheduled appointments for patients in person.
Education
Certified Clinical Medical Assistant -
Gurnick Academy Of Medical Arts
Concord, CA12.2020
Skills
- EPIC software proficient
- IDEAS software proficient
- HIPAA compliant
- Venipuncture and phlebotomy
- Medication administration
- Wound Management
- Electrocardiography
- Vital sign monitors
- Understands medical procedures
- Medical terminology
- Clinical applications
- First Aid/CPR
- Certified in Basic Life Support (BLS)
- Triaging
- Surgery Scheduling
- Insurance authorizations
- Mentoring and coaching
- ICD-10 and ICD-9 coding
- Patient scheduling
- Medical billing
- Talented in minor surgery assistance
- Ultrasonography (abdominal/transvaginal)
- Relationship building
- Highly motivated and relentless
- Passionate and empathetic
- Calm and level-headed under stress
- Quick problem solver
- Team oriented
- Courteous and dedicated
- Excellent grammatical, written, and spoken communication
- Curious and inquisitive
- Fast learner and flexible
- Personable and optimistic
- Valid California driver's license
Certification
- CPR/AED certified
- BLS certified
- Certified Clinical Medical Assistant (NHA)
- Certified Phlebotomy Technician (NHA)
- Certified Electrocardiogram Technician (NHA)
Timeline
Float Medical Assistant - Primary Care Pool
Sutter East Bay Medical
10.2023 - Current
Float Medical Assistant
UCSF Dermatology (Covelo Group)
02.2023 - 10.2023
Float Medical Assistant
UCSF Urology (Covelo Group)
11.2022 - 01.2023
Overnight Patient Care Coordinator/Nurse
Marina Harbor Detox
06.2022 - 02.2023
Float Medical Assistant - Specialty Pool
Marin Health (Covelo Group)
11.2021 - 07.2022
COVID-19 Screener
Covid Clinic
08.2021 - 11.2021
Medical Assistant (Temporary)
Pacific Gynecology & Obstetrics Medical Group
03.2021 - 09.2021
Medical Assistant Extern
Spring Fertility
10.2020 - 12.2020
Certified Clinical Medical Assistant -
Gurnick Academy Of Medical Arts
- CPR/AED certified
- BLS certified
- Certified Clinical Medical Assistant (NHA)
- Certified Phlebotomy Technician (NHA)
- Certified Electrocardiogram Technician (NHA)
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