Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akyia Smith

Fort Wayne,IN

Summary

Driven Home Health Aide with a proven track record from Hope of Angels, adept in patient care and meal preparation. Excelled in enhancing patient independence and quality of life, demonstrating exceptional patient communication and empathy. Skilled in documentation and care plan management, ensuring accurate progress tracking and effective team communication. Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Home Health Aide

Hope of Angels
Fort Wayne, IN
03.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Provided transportation and appointments management.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.

Dietary Aide

Saint Ann Retirement Center
Fort Wayne, IN
10.2022 - 02.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Server

Pizza Hut
Fort Wayne, IN
09.2021 - 05.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Bishop Luers
Fort Wayne, IN
05.2024

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Bathing Assistance
  • Housekeeping
  • Dressing assistance
  • Light Housekeeping
  • First aid and safety
  • Care Plan Management
  • Mobility support
  • Documentation
  • Behavioral support
  • Care plan assessment
  • Patient Transport
  • Patient transportation
  • Home Safety Assessments
  • Medication organization
  • Behavioral Management
  • Medication Administration
  • Behavior redirection
  • Schedule Management
  • Indiana Driver's License
  • Nutrition management
  • Progress Documentation
  • Basic Housekeeping
  • Bathing Support
  • Personal Care Aide
  • Home Health Aide (HHA)
  • Dementia Care
  • Certified in CPR/AED
  • Patient Health Assessments
  • Decision-Making
  • Heavy Lifting
  • Mental Health Support
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Sales Techniques
  • Sales expertise
  • Service prioritization
  • Food safety understanding
  • Supply Restocking
  • Quality Control
  • Food safety practices
  • Dining area maintenance
  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Team Collaboration
  • Patient Communication
  • Verbal Communication
  • Food handling safety
  • Detail Oriented
  • Sanitation Practices
  • Relationship Building
  • Food Safety
  • Flexible Schedule
  • Computer Skills
  • Kitchen Equipment Operation
  • Restaurant Experience
  • Issue Resolution
  • Kitchen Operations
  • Sanitization
  • Table Setting
  • Nutrition
  • Nutrition knowledge
  • Allergen awareness
  • Portion Control
  • Scheduling and Planning
  • Workload Management
  • Food presentation
  • Meal Planning
  • Cooking techniques
  • Multitasking
  • Organizational Skills

Timeline

Home Health Aide

Hope of Angels
03.2024 - Current

Dietary Aide

Saint Ann Retirement Center
10.2022 - 02.2024

Server

Pizza Hut
09.2021 - 05.2022

High School Diploma -

Bishop Luers

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Akyia Smith