Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

A’kymayi Randolph-Hall

Sun Prairie,WI

Summary

Adept at project management and fostering teamwork, significantly enhanced operational efficiency and customer satisfaction at companies like Apple. Leveraging operations coordination and problem-solving skills, successfully managed multiple projects, exceeding sales targets by employing effective communication and detailed organizational practices. My approach consistently leads to improved productivity and streamlined processes, achieving notable results in fast-paced environments. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Operations Specialist

Apple
Madison,WI
10.2023 - Current
  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Managed inventory of supplies and equipment needed for daily operation efficiently while minimizing waste through accurate tracking systems.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.

Construction Manager

Helping Hands
Milwaukee, WI
09.2020 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Order Selector

Sysco
Jackson, WI
06.2023 - 08.2023
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
  • Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
  • Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.

Front End Supervisor

Best Buy
Brookfield, WI
08.2021 - 09.2022
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Coached and mentored over 10 team members for better performance, leading to higher productivity and job satisfaction.
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.

Co-Maintenance Crew Supervisor

Town Club
Fox Point, WI
05.2021 - 08.2021
  • Streamlined maintenance processes for increased efficiency and reduced downtime.
  • Leveraged technical expertise to troubleshoot complex equipment issues, reducing downtime and maintaining operational continuity.
  • Improved overall facility safety by conducting thorough inspections and addressing potential hazards.
  • Played a key role in emergency response efforts, demonstrating leadership under pressure and contributing to swift resolution of critical situations.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their duties safely and efficiently.

Sales Advisor

Best Buy
Brookfield, WI
09.2020 - 01.2021
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.

Education

BBA - Business Management

University of Wisconsin - Madison
Madison, WI
05.2026

Skills

  • Project Management
  • Operations coordination
  • Problem-solving skills
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Organized and detail-oriented
  • Management
  • Carpentry techniques
  • General carpentry knowledge
  • Order Picking

Timeline

Operations Specialist

Apple
10.2023 - Current

Order Selector

Sysco
06.2023 - 08.2023

Front End Supervisor

Best Buy
08.2021 - 09.2022

Co-Maintenance Crew Supervisor

Town Club
05.2021 - 08.2021

Construction Manager

Helping Hands
09.2020 - Current

Sales Advisor

Best Buy
09.2020 - 01.2021

BBA - Business Management

University of Wisconsin - Madison

References

Mathew Corr, Maintenance Crew Supervisor, 7950 N Santa Monica Blvd, Milwaukee, WI, 53217, (414) 520-5873

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A’kymayi Randolph-Hall