Akyrah Nash
Matteson,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loss Prevention Associate
Amazon
02.2023 - Current
- Consulted with store managers on bases to perform loss investigations.
- Identified company resources, determined client risk factors, and promoted solutions to establish a solid client base.
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for the implementation of viable loss control strategies.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Developed and presented training programs for clients and departments within the company.
Administrative Assistant
Grady Memorial Hospital
03.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Receptionist
European Wax Center
07.2020 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Answered phones promptly and directed incoming calls to the correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving the facility for security purposes.
Education
Bachelor of Science - Nursing
Praire State University
Chicago Heights, IL05.2025
High School Diploma -
Sarah E Goode STEM Academy
Chicago, IL03.2021
Skills
- Partnership Monitoring
- Dock Loading
- Complex Problem-Solving
- Security Best Practices
- Creative Solutions
- Account Updates
- Coordination
- Microsoft Excel
- Patient Care and Confidentiality
- Health Information Access Management
- Customer Experience
Accomplishments
- Maintained compliance with OSHA, HIPAA and CLIA standards.
- Collaborated with team of Doctors in the development of RushMedSTEM.
Certification
- PT - Phlebotomy Technician (pending)
Timeline
Loss Prevention Associate
Amazon
02.2023 - Current
Administrative Assistant
Grady Memorial Hospital
03.2022 - 01.2023
Receptionist
European Wax Center
07.2020 - 01.2023
Bachelor of Science - Nursing
Praire State University
High School Diploma -
Sarah E Goode STEM Academy