Akyse Edmond
Austin,TX
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept in truck loading and exceptional customer service. Skilled in efficient package organization and adept at managing high-volume customer inquiries. Demonstrates strong decision-making and excellent communication, ensuring seamless operations and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Helper
Amazon
Porter, TX
05.2024 - Current
Helper | amazon ]
- Assisted truck drivers by efficiently organizing packages for timely delivery.
- Sorted packages in order of priority, arranging them from highest to lowest based on delivery sequence.
- Loaded packages onto carts for easy access and efficient loading into delivery trucks.
- Ensured proper order and organization within the truck, prioritizing the loading from greater to lesser, in terms of delivery stops.
Costmer Service Crew Member
Focus
Beaumont, TX
06.2023 - 11.2023
Customer Service Representative | Spectrum
- Managed inbound calls, assisting customers with billing inquiries, and payment processing.
- Provided information on account status, offered payment solutions, and ensured timely payment for services.
- Scheduled service installations, guiding customers through the process, and confirming appointment details.
- Delivered exceptional customer support by resolving issues efficiently, and maintaining a professional demeanor.
Beaumont, TX
Education
High School Diploma -
Westbrook High School
Beaumont, TX03-2023
Skills
- Product assembly
- Truck loading
- Supply procurement
- Indoor and outdoor painting
- Basic math
- Decision-making
- Physical stamina
- Safe lifting techniques
- Flexible schedule
- Loading and unloading
- Teamwork and collaboration
- Excellent communication
- Following directions
Timeline
Helper
Amazon
05.2024 - Current
Costmer Service Crew Member
Focus
06.2023 - 11.2023
High School Diploma -
Westbrook High School