Akyviah Leslie
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Stocker/Warehouse Forklift Operator
O'Reilly Auto Parts Distribution Center
11.2022 - 07.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
- Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
- Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
CSR/Administrative Assistant
DSV Air & Sea
04.2021 - 11.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Response to Email on a daily basis and print out BOL.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Responded to customer requests for products, services, and company information.
Receive and Shipping Clerk
CEVA Logistics Inc.
01.2020 - 04.2021
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Response to email on a daily basis and set up appointment for pickup.
Education
High School Diploma -
Frederick Douglass High School
Atlanta, GA05.2005
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Heavy Lifting
- Customer Assistance
- Loading and unloading
Timeline
Stocker/Warehouse Forklift Operator
O'Reilly Auto Parts Distribution Center
11.2022 - 07.2024
CSR/Administrative Assistant
DSV Air & Sea
04.2021 - 11.2022
Receive and Shipping Clerk
CEVA Logistics Inc.
01.2020 - 04.2021
High School Diploma -
Frederick Douglass High School