Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alex Frazier

Alex Frazier

Salt Lake City,UT

Summary

Customer-centered Bellman offering 8 years of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy, and professionalism.

Overview

5
5
years of professional experience

Work History

Set Up, Server, and Bartender

The Cliff Lodge at Snowbird
04.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Set up tables, chairs, and necessary refreshment stations.
  • Serve during weddings, and corporate events.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Bellman Valet

Stein Eriksen Lodge
07.2021 - 07.2025
  • FORBES trained on hospitality service
  • Escorted guests to rooms across courtyard on property, and provided a detailed tour of property.
  • Cultivated warm relationships with owners.
  • Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Explained important features of guest rooms to travelers.
  • Answered guest's questions about property amenities and services.

Valet Expert

St. Regis Deer Valley
09.2020 - 09.2022
  • Park and retrieve vehicles
  • coordinated two entry property to ensure transport of luggage and vehicle in efficient manner.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Issued and collected claim tickets and processed valet parking fees.
  • Helped guests unload and load luggage.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Follow Forbes standards
  • Drive shuttle in varied weather conditions
  • Supervise valet, shuttle, and bell operations

Education

Bachelor’s - Film & Media

University of Utah
Salt Lake City, UT
05.2016

Skills

  • Hotel operations
  • Complaint handling
  • Guest relations
  • Concierge services
  • Baggage handling
  • Suitcase storage
  • Valet assistance
  • Local directions
  • Luggage deliveries
  • Room deliveries

Timeline

Set Up, Server, and Bartender

The Cliff Lodge at Snowbird
04.2025 - Current

Bellman Valet

Stein Eriksen Lodge
07.2021 - 07.2025

Valet Expert

St. Regis Deer Valley
09.2020 - 09.2022

Bachelor’s - Film & Media

University of Utah

Similar Profiles

CREATE PROFILE