Al Azael
VITAS Healthcare
Miami,FL
4
Languages
8
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced with providing comprehensive bereavement support services to families and individuals. Utilizes effective communication and empathetic listening to address emotional needs. Strong understanding of grief counseling techniques and program development.
Work History
Bereavement Coordinator
1 Year 11 Months- Coordinated bereavement follow-up services for families, ensuring timely support and compassionate communication.
- Managed condolence calls, mailings, and grief outreach aligned with hospice bereavement care plans.
- Documented family interactions and service needs in clinical systems to support continuity of care.
- Collaborated with interdisciplinary hospice staff to identify family support needs and referral pathways.
- Organize monthly team meetings hosting all members of the bereavement department.
Patient Care Coordinator
1 Year 7 Months- Responsibilities include answering and placing calls regarding patients’ appointments, contacting insurance companies regarding coverage and payment plans, process payments from both patients and insurance companies, send payments made by patients or insurances, enter payment information into computer system, check patients in and out and gather patient personal and insurance information.
Food Runner
4 Years 4 Months- Responsibilities include answering and placing calls regarding patients’ appointments, contacting insurance companies regarding coverage and payment plans, process payments from both patients and insurance companies, send payments made by patients or insurances, enter payment information into computer system, check patients in and out and gather patient personal and insurance information.
Operations Supervisor
4 Years- In this position, I am responsible to lead a team of 10-15 individuals daily to facilitate the transportation of merchandise. Improve team building and conflict resolution meanwhile communicating issues with higher level management to ensure uninterrupted and successful daily operations. Attend weekly management meetings and implement rules and regulations as needed. Uphold daily performance percentage up to par with company requirements.
Education
High School Diploma
- Currently getting an associates degree in civil engineering
Associate of Arts - Accounting
Skills
Project Planning
Great leadership skills
Organizational skills
Document and time management
Extensive experience resolving issues and strong communication skills
Polyglot ( Fluent in english
Spanish
french and Kreyol )
Customer Service
Detail-Oriented
Public Speaking
Adaptability
Tenacity
Patience
Languages
English
Full Professional
French
Professional
Spanish
Professional
kreyol
Full Professional
Education and Training
other
Timeline
Bereavement Coordinator
VITAS Healthcare
08.2024 - 07.2026Read More
Patient Care Coordinator
VITAS Healthcare
01.2023 - 08.2024Read More
Food Runner
Buya Gastrobar
12.2018 - 04.2023Read More
Operations Supervisor
Costa Farms
12.2018 - 12.2022Read More
Miami Sunset Senior High School
High School Diploma
Read More
Miami Dade College
Associate of Arts from Accounting
Read More