Experienced restaurant bar owner bringing demonstrated success in developing and motivating strong restaurant teams to assist numerous customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
15
15
years of professional experience
Work History
Event Planner
Alter-Ego Entertainment
03.2012 - Current
Organized logistics of event preparations. location scouting, staffing, set design and catering
Liaised with and supervised event staff, vendors, food caterers, servers and other hired hands.
Supervised 10 helpers and co-workers.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Monitored food preparation, production and plating for quality control.
Night Life Coordinator and Promoter
Alter-ego Entertainment
04.2009 - Current
Monitored access of guests and escorted to treatment areas.
Consistently received positive feedback from guests on performance reviews.
Grew repeat client base by 55% through effective marketing and customer service.
Hosting Events and Promotions
Interacted with numerous guests daily and provided positive impression of the establishment.
Owner
Iconiq Event Space & Restaurant Bar
03.2017 - 12.2021
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Determined how food should be presented and food garnish to be served.
Supervised and coordinate activities of cooks and stewards.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Restaurant Manager
Jason's Wings & Things
02.2013 - 11.2016
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Increased restaurant revenue by enhancing menu offerings.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Education
Associate of Science - Computer Networking And Telecommunications
Remington College
Cleveland, OH
01.2005
Skills
Client Relations
Catering Oversight
Staff Training
Problem Anticipation and Resolution
Social Media Marketing
Team Leadership and Motivation
Timeline
Owner
Iconiq Event Space & Restaurant Bar
03.2017 - 12.2021
Restaurant Manager
Jason's Wings & Things
02.2013 - 11.2016
Event Planner
Alter-Ego Entertainment
03.2012 - Current
Night Life Coordinator and Promoter
Alter-ego Entertainment
04.2009 - Current
Associate of Science - Computer Networking And Telecommunications