Al Mubaraq

Focuses on ensuring guest and crew safety while delivering excellent guest services by assisting with daily activities, resolving concerns, and providing account and immigration support. It involves supervising side duties, training team members, maintaining knowledge of ship and port features, adhering to maritime standards, and fostering a positive work environment while ensuring accurate paperwork and material transfers.

Ensuring the safety and satisfaction of guests and crew by assisting with daily activities, addressing concerns, and handling guest services like payments, account management, and immigration procedures. It involves completing tasks assigned by supervisors, such as managing lost items, maintaining accurate records, and supporting onboarding and departure processes, all while adhering to maritime labor standards and company guidelines.