Seasoned Property/Maintenance Manager bringing proven skills in negotiating, preparing and finalizing leasing and vendor agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success
Overview
24
24
years of professional experience
1
1
Certification
Work History
Maintenance Manager
PE Management Group
07.2022 - 03.2026
Supervised employee performance, preventive maintenance, and safety.
Procured pricing information from various vendors to support cost-effective purchasing.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Planned scheduled maintenance outages as part of preventive maintenance program.
Forecasted and reviewed maintenance budgets to establish cost-effective measures.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted Property Management team with personnel decisions.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Completed final move-out walk-throughs with tenants to identify required repairs.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Community Manager
Cal-American
07.2018 - 06.2022
Prepare detailed budgets and financial reports for properties.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Review rents to ensure that they are in line with rental markets.
Purchase building and maintenance supplies, equipment, or furniture.
Determine and certify the eligibility of prospective tenants, following government regulations.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Maintained competition through consistent evaluation of market conditions and trends.
Conducted apartment tours for potential tenants and answered any questions.
Tenant lease operations and credit report services.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Monitored common areas for cleanliness and safety.
Maintained excellent tenant rapport by overseeing complaints personally to verify they were properly handled.
Recorded the type and cost of maintenance and repair work.
Requisitioned supplies and equipment for cleaning and maintenance.
Served as the single point of contact for project scheduling and changes.
Worked with the owners to identify, develop and achieve community goals and objectives.
Monitored all infrastructure and building expenses and reviewed and approved invoices.
Collected and kept careful records of rental payments.
Maintenance Manager
Choice Hotels
03.2002 - 08.2012
Maintained both multiple properties simultaneously ensuring State Health and Building codes were strictly adhered to and surpassing Choice Hotel Standards.
Created and implemented routine and preventative maintenance checklists.
Responsible for all necessary repairs and maintenance of 115 guest's rooms, conference rooms, landscaping, pools and spas.
Successful completion of a wide of repairs and renovations for the buildings within budget and to company standard.
Received 'Platinum Status' throughout entire employment for customer service and company standard adherence.