Al Ortiz
The Bronx
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Resident Manager
Brookfield Properties
10.2023 - Current
- Managed initial leasing operations for newly constructed building.
- Executed development of seven towers with a total of 1,400 units.
- Oversaw workload allocation for a team of 24 property management professionals.
- Oversaw property transitions by conducting detailed inspections.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appropriate services by documenting and reporting maintenance requests.
Resident Manager/Project Manager
Forest City Ratner / Brookfield / Greenland USA
12.2016 - 08.2023
- Building Opener - Lease up
- Oversaw completion of 461 Dean, 38 Sixth Ave, 535 Carlton, and 550 Vanderbilt.
- Oversaw and ensured smooth functioning of building operations across various locations.
- Collaborated with Greenland USA, Forest City Ratner, Brookfield Properties, Cushman Wakefield, Pinnacle, Avanath, Tishman Construction, and Skanska Construction.
- Oversaw workload allocation for 25-member property management team.
- Reported maintenance needs and coordinated timely services.
- Maintained productive interactions with owners, residents, and on-site associates.
- Ensured immediate response to tenant emergencies with continuous on-call availability.
Project Manager (Honeywell)
Dept. of Corrections / Rikers Island
01.2016 - 12.2016
- Managed project scope and objectives to meet client expectations.
- Rikers Island - Maximum Security prison GRVC/ROSE/AMKC
- Installation of BIOMETRIC facial recognition system, Digital PTZ CCTV, Detex /Von Duprin door locks
- Ensured vendor compliance with project requirements.
- Monitored project advancement, pinpointed risks, and implemented necessary corrective measures.
- Oversaw projects from acquisition to implementation.
Resident Manager/Project Manager
Equity Residential Properties
01.2013 - 01.2016
- Resident Manager/ Project Manager
- Oversaw structural upgrades and modernization of towers.
- Managed operations for RiverTower, a 323-unit luxury high-rise.
- Maintained compliance with local, state, and federal standards.
- Scheduled tasks for property management team of 38 members.
- Provided round-the-clock emergency support for tenant building concerns.
Resident Manager
Bard College
01.2013 - 01.2014
- Oversaw projects for a museum and two campuses.
- Oversaw operations of a 50-unit dorm campus.
- Managed day-to-day functions for 40 student residences and 15 faculty residences.
- Interacted with residents in the enforcement of dormitory rules as they relate to the facility, managed and coordinated small projects as needed and supervised a building staff of 5-8 Security guards.
- Determined workload for property management team of 12.
- Documented maintenance requests and coordinated necessary services.
- Provided round-the-clock on-call support to address tenant building concerns.
Resident Manager/Project Manager
AvalonBay / Rose Associates
01.2005 - 01.2012
- Building Opener - Lease up
- Coordinated activities across multiple locations including Avalon Chrystie, Avalon Bowery 1, Bowery 2, Riverview 1, Riverview 2, Avalon Morningside, Avalon Ft Greene, Whole Foods, and YMCA.
- Managed daily operations for a 361-unit luxury rental with a team of 23 staff members.
- Oversaw workload allocation for a team of 22 property management professionals.
- Delivered 24/7 assistance for urgent building issues.
Resident Manager/Project Manager
Glenwood Management Corp
01.1999 - 01.2005
- Building Opener / Project Manager
- Paramount tower, The Lucerne, The Bristol, Lincoln Center, The Pavilion, The Somerset, The Hamilton
- Documented service needs and coordinated timely scheduling.
- Conducted property move-ins, move-outs and walk-through inspections.
- Scheduled tasks and responsibilities for team of 45 in property management.
- Managed CAM inquiries effectively.
- Enforced procedures to ensure top property maintenance.
Project Manager
Verizon
08.1998 - 01.1999
- Project Manager
- Conducted fiber optics wiring deployment at numerous cell tower areas within New York State and Baltimore Maryland.
- Managed planning, design, and scheduling for significant project stages.
- Met project deadlines without sacrificing build quality or workplace safety
- Oversaw procurement processes to ensure alignment with budgetary guidelines.
Project Manager
Yale University / RDI Electric
08.1997 - 07.1998
- Project Manager for Yale University, Yale New Haven Hospital, Yale New Haven Police Dept
- Executed installation of advanced security systems featuring card access and surveillance cameras.
- Oversaw entire project lifecycle from acquisition to implementation.
- Tracked project progress to pinpoint areas needing enhancement and implemented changes.
Engineering / Maintenance Manager
Gumley Haft / Douglas Eliman
01.1993 - 08.1997
- Superintendent for 860 - 870 United Nations Plaza
- Managed maintenance activities at a high-end property.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Oversaw staff performance, maintenance schedules, and safety protocols.
E-4 Specialist
United States Army
01.1989 - 01.1993
- United State Army
- FT Dix NJ BasicTraining, FT Sill Oklahoma telasatelite communication, Ft Benning GA Infantry sniper
- Promoted to Specialist at E-4 rank.
- DD-214 reflects medical discharge status.
- Conducted regular inspections of production area to ensure equipment was functioning correctly.
Maintenance Technician
Solow Realty & Development Group
05.1986 - 01.1988
- Performed maintenance tasks at 200 E66 St for Solow Realty.
- Conducted maintenance activities following detailed work orders.
- Conducted daily, weekly, and monthly evaluations to uphold equipment maintenance records.
- Implemented safety measures to decrease incidents at work.
Education
Leeds, HVAC, Compressors, Electrical, Plumbing, Locksmith, Green Buildings GPRO Certificate - Real Estate Management
Thomas Shortman
New York, NY01.2020
HVAC Installation And Repair
The Turner School
New York, NY01.2020
Associate of Arts - Criminal Science
John Jay College of Criminal Justice of The City University of New York
New York, NY01.1996
High School Diploma -
Franklin K. Lane
Brooklyn, NY01.1989
Skills
- Property Management
- Property Inspections
- Safety Compliance
- Rule Enforcement
- Vendor coordination
- Complaint Handling
- Security management
- Building Maintenance
- Client Relations
- Office Staffing
- Codes Compliance
- Maintenance Oversight
- Multitasking Abilities
- Maintenance knowledge
- Maintenance Management
- Continuous Improvement
- Local and State Laws
- Staff Coordination
- Knowledge of building codes
- Customer service-focused
- Staff Management
Certification
- COF's
- Citywide Sprinkler System S12, S13
- Cof-p99
- Air quality certification
- GPRO Certification
Languages
Spanish
Full Professional
Timeline
Resident Manager
Brookfield Properties
10.2023 - Current
Resident Manager/Project Manager
Forest City Ratner / Brookfield / Greenland USA
12.2016 - 08.2023
Project Manager (Honeywell)
Dept. of Corrections / Rikers Island
01.2016 - 12.2016
Resident Manager/Project Manager
Equity Residential Properties
01.2013 - 01.2016
Resident Manager
Bard College
01.2013 - 01.2014
Resident Manager/Project Manager
AvalonBay / Rose Associates
01.2005 - 01.2012
Resident Manager/Project Manager
Glenwood Management Corp
01.1999 - 01.2005
Project Manager
Verizon
08.1998 - 01.1999
Project Manager
Yale University / RDI Electric
08.1997 - 07.1998
Engineering / Maintenance Manager
Gumley Haft / Douglas Eliman
01.1993 - 08.1997
E-4 Specialist
United States Army
01.1989 - 01.1993
Maintenance Technician
Solow Realty & Development Group
05.1986 - 01.1988
HVAC Installation And Repair
The Turner School
High School Diploma -
Franklin K. Lane
Leeds, HVAC, Compressors, Electrical, Plumbing, Locksmith, Green Buildings GPRO Certificate - Real Estate Management
Thomas Shortman
Associate of Arts - Criminal Science
John Jay College of Criminal Justice of The City University of New York
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