Jeffrey Walker
Redmond,WA
Summary
Detail-oriented Quality Control Technician with expertise in reviewing materials and finished items for compliance with specifications and standards. Proficient in reporting and problem-solving, consistently making a positive impact on operations. Adept at identifying and resolving issues to ensure the highest level of quality and customer satisfaction.
Overview
27
27
years of professional experience
Work History
QC Laboratory Technician
Western Pneumatic Tubing Company
09.2022 - Current
- Perform routine laboratory tests and analysis to ensure quality control of raw materials, intermediate products, and finished goods.
- Document, report, and/or corrective action report test results accurately, maintaining detailed records for traceability and compliance.
- Collaborate with cross-functional teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
- Follow standard operating procedures (SOPs) and safety protocols to ensure a safe working environment and regulatory compliance.
- Evaluate and troubleshoot technical issues in laboratory equipment, ensuring proper calibration and maintenance.
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained quality documentation and records for conformance with relevant standards.
- Document, Report, and/or Review all inbound Raw Materials Certificate Of Conformance, including rejections.
- Document, Report and/or Review all third party outside Certificate Of Conformance testing results.
- In-Process and/or Final Inspections using calibrated measuring tools according to specifications.
Internet Sales Consultant
Toyota Of Lake City, Evergreen Ford, Acura Of Lynnwood
02.2008 - 09.2019
- Strong prospecting skills averaging 40 new prospects a day
- Consistently embracing skills to walk potential clients through the steps to the sale
- Consistently building and capturing long-term relationships with clients
- A cute awareness of product niches, competitive offerings, and marketplace changes
- Consistently capturing at least 12 new clients monthly in a recessed marketplace
- Contacted new and existing clients to outline benefits of products
- Fostered relationships with clients to expand customer base and retain business
- Greeted incoming clients and provided expert sales and service to drive revenue
- Listened to clients to understand needs and refers to optimal services
- Identified customer needs to deliver relevant product solutions and promotions to target goals
- Demonstrated products in an effort to show potential buyers benefits and advantages to encourage purchases
- Cultivated productive relationships with existing clients through exceptional follow-up after sales
- Demonstrated product features to align with customer needs
- Used CRM database to track referrals and appointments data
- Improved overall client purchasing experience to promote steady repeat and referral business
- Most of all, maintained proper and excellent communications with clients.
Assistant/Delivery Driver
Special Village Developers
08.2016 - 05.2018
- Delivered goods to customers in a safe and professional manner, maintaining a high level of customer satisfaction
- Communicated effectively with team members and supervisors to coordinate delivery schedules and routes
- Overlooked and supervised workers/laborers
- Final inspection of rehabbed properties according to specifications.
Manufacturing Planner
VAE Nortrak
02.2001 - 06.2005
- Responsible for creating and maintaining production schedules to meet customer demand and optimize manufacturing efficiency
- Collaborated with cross-functional teams to ensure timely release of work orders and availability of materials for production
- Analyzed production data to identify process improvements and reduce lead times in manufacturing operations
- Reviewed blueprints & product specifications to accurately determine the amount of materials and work product as needed
- Efficient in SAP Manufacturing processes
- Planned and prioritized operations to ensure maximum performance and minimum delay
- Efficiently allocated resources, determined requirements, and analyzed material bills
- Analyzed Bill Of Materials (BOM) to determine requirements and allocate resources quickly and efficiently
- Maintained proper and excellent communications with other workforce department personnel.
- Determined manpower, equipment and raw materials needed to cover production demand.
QC Senior Inspector
Rail Products & Fabrication
09.1997 - 02.2001
- Conducted thorough inspections of manufactured products to ensure compliance with industry standards and specifications
- Assessed materials, parts, and products for conformance with quality control requirements and production specifications
- Wrote detailed reports outlining performance, quality, and non-performance rates
- Completed non-destructive tests and conducted continuous inspections
- Used specialized tools to take precise measurements of various aspects of samples
- Documented non-conformities and recommended techniques for prompt resolutions
- Analyzed plans, specifications, and blueprints to understand product requirements
- Documented, filled, and maintained proper inspections records and quality assurance documents
- Reviewed drawings and blueprints to complete inspections at appropriate levels
- Revised inspections sheets and/or documents according to revised and/or updated specifications or criteria
- Maintained proper and excellent communications with other workforce department personnel.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Prepared reports detailing findings of inspections, investigations, and tests.
Education
South Seattle Community College
Seattle, WashingtonHigh School Diploma - undefined
High School Diploma
Burien, Washington06.1989
Skills
- Interpersonal & Communication Skills
- Quality Control/Assurance
- Detail Orientated & thoroughness
- Organized and Time Management
- Self-starter and Multi-task
- 1st Article, In-Process & Final Inspections
- Document Analysis and Control
- Analytical testing
- Regulatory understanding
- Sample Preparation
- Testing Procedures
Timeline
QC Laboratory Technician
Western Pneumatic Tubing Company
09.2022 - Current
Assistant/Delivery Driver
Special Village Developers
08.2016 - 05.2018
Internet Sales Consultant
Toyota Of Lake City, Evergreen Ford, Acura Of Lynnwood
02.2008 - 09.2019
Manufacturing Planner
VAE Nortrak
02.2001 - 06.2005
QC Senior Inspector
Rail Products & Fabrication
09.1997 - 02.2001
High School Diploma - undefined
High School Diploma
South Seattle Community College
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