Alaa Mowafi
Doha
Summary
Multilingual translator fluent in Italian, Arabic, and English, with proven expertise in cross-cultural communication and language localization. Bringing nine years of international hospitality experience at Qatar Airways, including 1.5 years as an Economy Cabin Director, I have demonstrated strong leadership, exceptional customer service, and a customer-centric approach. Additionally, I possess valuable skills in client engagement and education, with one year of experience in direct client interaction and English preschool teaching.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Qatar Airways
- Ensured passenger safety and comfort throughout flights by providing clear safety instructions and assistance.
- Facilitated smooth boarding processes and addressed passenger needs to enhance overall travel experience.
- Delivered high-quality food and beverage service, maintaining professionalism and attentiveness.
- Assisted passengers with special needs or emergencies, demonstrating strong problem-solving and communication skills.
- Contributed to creating a pleasant and secure environment onboard, supporting airline service standards.
Economy Cabin Director
Qatar Airways
10.2017 - Current
- Senior Economy Cabin Crew & Director, delivering exceptional passenger experience and operational excellence
- Mentored and developed flight attendants to elevate service quality and boost team performance
- Implemented and maintained high-performance standards to ensure consistent service excellence
- Led cabin operations, streamlining processes to maximize efficiency and passenger satisfaction
- Enforced rigorous safety protocols, upholding the highest safety standards on every flight
English Teacher (Preschool)
I.N.L
- 05.2016
- Developed and implemented engaging, playful ESL curriculum (stories, games, songs) fostering comprehensive English language acquisition (reading, writing, speaking, listening).
- Cultivated a positive learning environment promoting student confidence and effective communication skills.
- Achieved demonstrable improvements in students' English proficiency and expressive abilities.
Translator (Italian - Arabic - English)
Freelancer
06.2011 - 06.2012
- Delivered high-quality, accurate translations across Italian, Arabic, and English, ensuring cultural and contextual fidelity.
- Demonstrated flexibility and adaptability by providing contract-based, independent translation services to diverse clients.
- Maintained strict adherence to deadlines and professional standards, ensuring client satisfaction and project success.
- Expertly preserved original tone, meaning, and nuance in all translated content across multiple industries.
- Built a reputation for reliability, precision, and cultural sensitivity in multilingual translation projects.
Education
Faculty of Alsun -
Ain Shams University
01.2010
Bachelor - undefined
Alsun College
01.2011
Skills
- Web Design
- Microsoft Office
- Photoshop
- Management
LANGUAGES
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
References
00222874205, INL, Cairo, INL international nursery for languages in Cairo
COURSES
- IELTS (international English Language testing system) British Council in Cairo / May 2012 - May 2012
- Interior Design FIDI in Florence / Jul 2024
Timeline
Economy Cabin Director
Qatar Airways
10.2017 - Current
Translator (Italian - Arabic - English)
Freelancer
06.2011 - 06.2012
Flight Attendant
Qatar Airways
English Teacher (Preschool)
I.N.L
- 05.2016
Bachelor - undefined
Alsun College
Faculty of Alsun -
Ain Shams University
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