Summary
Overview
Work History
Skills
Timeline
Generic

Alaaeddin Natouf

Vallejo,CA

Summary

Results-driven Goods Flow Manager with over 10 years of progressive logistics experience at IKEA, specializing in warehouse operations, inventory management, and team development. Proven track record of increasing goods movement by 123% through data-driven decision-making, WMS optimization, and continuous improvement initiatives. Strong leadership in cross-functional team management, KPI performance, and process efficiency, with deep expertise in IKEA systems such as KRONOS, WMS, and GADD. Passionate about coaching talent, fostering collaboration, and contributing to sustainable growth aligned with IKEA values.

Overview

13
13
years of professional experience

Work History

Goods Flow Manager

IKEA
Emeryville, CA
02.2023 - Current
  • Increased daily goods movement by 123% through operational improvements and team coordination.
  • Increased handling stock capacity by 31% (from 32.96 5 m³ to 43.277 m³) through optimized space utilization and goods flow planning.
  • Refined truck scheduling to align delivery volume with labor and backlog capacity, minimizing delays and preventing carrier loss through improved dock flow and turnaround times.
  • Optimized Storage Goods Flow (SGF) by leveraging the Warehouse Management System (WMS) to create new linked zones, maximizing operational efficiency and enhancing reach truck driver productivity.
  • Fostered stronger collaboration with the sales team through effective communication and daily floor walks to proactively resolve issues impacting unnecessary handling and on-shelf availability.
  • Played a key role in developing and implementing a standardized operating procedure for small-store replenishment strategies.
  • Took ownership of a store racking optimization project, where I calculated racking needs by type to maximize SGF efficiency, successfully increasing the store's SGF capacity by 600 locations.
  • Orchestrated the efficient movement of merchandise by streamlining warehouse operations and coordinating logistics teams, improving supply chain efficiency and minimizing stock discrepancies.
  • Directed a cross-functional team to enhance inventory management processes, resulting in improved stock accuracy and faster replenishment cycles.
  • Coordinated strategic logistics initiatives that maximized delivery efficiency and minimized lead times, ensuring optimal inventory levels while reducing operational costs.

Warehouse Operation team leader

IKEA
American Canyon, CA
02.2021 - 02.2023
  • Led a team of 14 direct reports, overseeing daily warehouse operations and effectively allocating resources to meet workload demands.
  • Managed co-worker attendance, timecards, and performance, ensuring accuracy, accountability, and alignment with operational goals.
  • Prioritized and executed daily operational tasks, maintaining workflow efficiency and productivity across the warehouse.
  • Onboarded and trained new leaders, providing instruction on KRONOS, company policies, and attendance tracking procedures to ensure smooth integration and compliance.
  • Collaborated with co-workers on development plans and performance opportunities, fostering a culture of continuous improvement.
  • Responded to team feedback and followed up proactively, addressing concerns and promoting a supportive work environment.
  • Created and maintained training materials to support warehouse operations and enhance onboarding consistency.
  • Facilitated monthly buddy meetings to review training content, gather feedback, and implement improvements to the new co-worker onboarding experience.
  • Adjusted daily workload distribution in real-time to maximize efficiency and maintain productivity during changing business needs.
  • Led weekly 'Quality Corner' meetings, reviewing current KPIs and aligning team efforts with site goals for the fiscal year.
  • Spearheaded inventory management improvements, increasing stock accuracy, reducing discrepancies, and driving smoother operational flow and customer satisfaction.

Prep & flow co-worker

IKEA
Emeryville, CA
08.2012 - 02.2021
  • Member of the Equality Diversity & Inclusion Committee.
  • An ambassador for the IKEA better living app.
  • Trained new hires in company policies and procedures.
  • Cross-Trained in multiple departments, Prep & Flow, Customer Experience and IKEA Food.
  • Receiving SYSCO & FRIGO food delivery while maintaining very detailed reports of the food received to ensure food safety.
  • Running multiple reports to maintain sock accuracy pre-note, Local- locals.
  • Resolved customer issues relating to product delivery and deficiencies.
  • Document and report incoming stock to maintain inventory accuracy.
  • Took part of monthly department meetings to resolve opportunities throughout the store.
  • Collaborated with inventory teams to streamline stock replenishment processes, enhancing efficiency and ensuring consistent product availability on the sales floor.
  • Spearheaded the organization and stocking of new inventory in preparation for store promotions, ensuring timely availability and efficient workflow.

Skills

  • Power BI and Microsoft 365
  • KRONOS and On-Base
  • IT management systems
  • Warehouse management systems
  • Scheduling and planning tools
  • Customer picking solutions
  • Data analysis and reporting

Timeline

Goods Flow Manager

IKEA
02.2023 - Current

Warehouse Operation team leader

IKEA
02.2021 - 02.2023

Prep & flow co-worker

IKEA
08.2012 - 02.2021
Alaaeddin Natouf