Alacia Bennett
Frisco,TX
Summary
I am seeking employment with a company where I can use my talents and skills to grow and expand the company. I want to be part of the success, growth and excellence in a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
02.2025 - Current
- Trained new crew members on operational procedures and customer service standards.
- Coordinated team schedules to optimize workforce efficiency during peak hours.
- Mentored staff on effective communication and teamwork strategies.
- Implemented process improvements to enhance service speed and accuracy.
Order Picker
Bath & Body Works Distribution
11.2023 - 02.2025
- Accurately located, identified, and safely pulled parts using an RF scanner.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Picker
Masco Cabinetry
02.2021 - 10.2023
- Contributed to overall team success by consistently meeting or exceeding daily productivity goals in parts pulling assignments.
- Followed orders precisely for correct items, sizes and quantities.
Warehouse Associate
DFW Temp Services
06.2018 - 02.2021
- Light machinery operating.
- Making sure quality of products matches company standard.
- Organized and maintained clean workspaces, promoting efficiency and adherence to company policies.
- Assisted in loading and unloading shipments, ensuring timely processing of incoming and outgoing goods.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Assistant Store Manager
Lids
01.2017 - 05.2018
- Inventory, stocking, markdowns, managing tills
- Opening/closing the register and store
- Embroidery
- Supervised daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored new staff on sales techniques and operational procedures.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
Education
High School Diploma -
The Colony High School
The Colony, TX06.2016
Skills
- Communication
- Time Management
- Basic Math Skills
- Customer service
- Attention to detail
- Cash handling
- Team leadership
- Adaptability
- Microsoft Office
- Warehousing functions
Certification
- Licensed Customer Service Specialist - 06/20/2024
- OSHA - 06/16/2025
Timeline
Crew Trainer
McDonald's
02.2025 - Current
Order Picker
Bath & Body Works Distribution
11.2023 - 02.2025
Picker
Masco Cabinetry
02.2021 - 10.2023
Warehouse Associate
DFW Temp Services
06.2018 - 02.2021
Assistant Store Manager
Lids
01.2017 - 05.2018
High School Diploma -
The Colony High School