ALACIA HOSEIN
South Richmond Hills
Summary
Dynamic Surgical Coordinator with extensive experience at Winthrop Cardiovascular & Thoracic Surgery, excelling in surgical scheduling and patient documentation. Proven ability to train staff and ensure compliance with regulations. Proficient in EPIC and pre-authorization management, fostering effective teamwork and enhancing operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surgical coordinator /Medical Assistant /Phlebotomist Technician
Winthrop Cardiovascular & Thoracic Surgery
Garden City
01.2017 - Current
- Cultivated professional relationships with physicians, nurses, and clinical staff for effective collaboration.
- Answered patient inquiries to ensure understanding and satisfaction, referred complex questions appropriately.
- Maintained confidentiality regarding privileged information, adhering to privacy regulations.
- Assisted and trained junior staff in completing intake duties efficiently.
- Provided front desk coverage and managed patient phone calls, scheduling appointments professionally.
- Coordinated surgical schedules, ensuring proper preparation of operating rooms and documentation accuracy.
- Verified insurance coverage, obtained necessary pre-authorizations, and ensured compliance with coding standards.
- Collected and processed laboratory specimens while adhering to safety protocols.
- Coordinated surgical schedules with healthcare providers and patients.
- Facilitated communication between surgeons, nurses, and administrative staff.
- Verified insurance coverage and obtained pre-authorizations for surgeries.
- Organized surgical supplies and equipment for upcoming procedures.
- Assisted in developing patient education materials regarding surgical processes.
- Monitored compliance with safety regulations and hospital policies in surgery areas.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
- Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Arranged hospital admissions for patients as required.
Medical Assistant / PFT Technician
Winthrop University Hospital-Cardiovascular CMA
Garden City
08.2012 - 01.2017
- Prepared patient for examination, take Vital signs, and explain procedures
- Height, Weight, Take Blood pressure, Pulse, and Oximetry
- Performed Phlebotomy and Urine specimen collection
- Preform EKG
- Pulmonary Function Test
- Eye testing
- Glucose testing, and Urine dipstick testing
- Rapid Strep test/Rap1d Flu test
- Medication refill request by fax or e-prescribe
- Ordering supplies
- Prior authorization
- Assisted in patient intake and documentation processes.
- Coordinated appointments and managed patient schedules efficiently.
- Administered basic medical tests and recorded vital signs accurately.
- Prepared examination rooms and ensured cleanliness and organization.
Medical Assistant/ Office Assistance
Empire Medical Services
Rockaway Beach
08.2011 - 08.2012
- Data entry of patient demographic during admission and check Insurance eligibility
- Get authorization from Insurance Company & Referrals
- Prepared patient for examinations, Vital signs, and explain procedures
- Performed EKG's, Ansar, Spirometry
- Routine blood work and Urine specimen collection
- Refrigerate specimens for later lab testing and distribute all specimens to a specified location
- Administrating PPD
- Flu shot Injections
- Centrifuge, label and store blood sample for subsequent analysis by clinical laboratory staff
- Performed clerical duties Including filing, scheduling appointments, and answering calls
- Maintain Inventory of supplies, reorder as require, stock supplies In cart and hand trays
- Open and close the medical office, set alarm, and forward all after hour calls to doctor
- Print prescriptions, Facsimile and photocopies
- Knowledge of Workers Comp, and No Fault forms and referrals
- Worked With Internal Medicine doctor, Cardiology doctor, Pam management doctor, Pulmonary doctor, Gastroenterology doctor
Medlhealth
Queens
04.2011 - 06.2011
- Performing EKG and drawing blood, Vital signs, finger sticks, 111Ject10ns and medical procedures
- Obtain and record patient Identification, medical history or test results and explain testing procedures
- Knowledge of CMS-1500, WIC, Follow up, Balance letter, and Rejection letter
- Expert In Medlsoft and medical billing software
- 300 hours Internship
Education
Bachelor of Science - Bachelor of Science in Health Management
University of Phoenix
Tempe, AZ04-2026
GED Diploma -
SUNY Queens
01.2009
Skills
- Software
- Applications EPIC, Soanan Clinical, IDX Centricity, Workflow Medformmafix Software, Orchard Harvest Software, IT-Scan, Medisoft,MS Office 2003, WordPerfect, MS-Excel, MS-PowerP01nt, MS-Word
- Staff training
- Appointment scheduling
- Compliance regulations
- Surgical coordination
- Medical terminology
- Patient documentation
- Teamwork orientation
- Insurance pre-certifications
- Facility coordinating
- Pre-authorization management
- EMR updating
Certification
Medical Assistant from NY Medical Career Training Center 2011
References
Will be furnished upon request
Summary of Qualification
- Comprehensive management of professional teams and Individuals
- Excellent oral and written communication skills
- Superior Interpersonal skills
- Knowledge of EKG's, Phlebotomy, PT/INR Anatomy and Physiology, Spirometry
Timeline
Surgical coordinator /Medical Assistant /Phlebotomist Technician
Winthrop Cardiovascular & Thoracic Surgery
01.2017 - Current
Medical Assistant / PFT Technician
Winthrop University Hospital-Cardiovascular CMA
08.2012 - 01.2017
Medical Assistant/ Office Assistance
Empire Medical Services
08.2011 - 08.2012
Medlhealth
04.2011 - 06.2011
Bachelor of Science - Bachelor of Science in Health Management
University of Phoenix
GED Diploma -
SUNY Queens
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